Intermediate IT Business Analyst Specialist

Top 3 Reasons To Join Us

The Job

• Lead the elicitation and clarification of moderately complex business requirements; identify the problem or opportunity, objectives, scope, stakeholders, expected business outcomes, success criteria and priorities.

• Analyze AS-IS/TO-BE processes and own the quality of BA deliverables: business rules, process models, BRD/FRD or user stories, functional/non-functional, data/integration requirements, acceptance criteria and traceability.

• Facilitate gaps, impact and solution-option analysis with business, IT and vendors; assess value, feasibility, risk and cost to recommend options and support estimation and prioritization.

• Plan and manage BA activities within the assigned workstream; control requirements, changes, dependencies, risks, issues and decisions; coordinate clarifications through design/build, report status and escalate when required.

• Lead workstream UAT and business readiness: define test strategy/scenarios, coordinate execution and defect resolution, manage sign-off, documentation/training, handover and adoption support; follow up after go-live to validate outcomes and recommend improvements.

Your Skills and Experience

• Working time: Mon to Fri (8:00 AM – 5:00 PM)
• Working venue: Floor 12, Royal Tower, 235 Nguyen Van Cu Street, District 1, HCMC

• At least 2 - 4 years of experience in business analysis, process improvement, system implementation, or system integration.
• Good understanding of supply chain, manufacturing, warehouse, logistics, or quality operations, preferably in FMCG or related industries.
• Familiar with system implementation life cycle, including requirements, testing, deployment, user training, and post-go-live support.
• Experience in implementing DMS and CRM systems is preferred.
• Strong analytical thinking, problem-solving skills, business mindset, attention to detail, and good organization skills.
• Good communication, stakeholder management, teamwork, and English skills for working with local, regional, and global teams.

Why You'll Love Working Here

1- Company Product:

A multi-brand product hamper for monthly family usage (subject to change depending on the availability of our products)

• Rice (Meizan/Neptune)
• Sauces (Nam Duong soya sauces, chili sauces, mayonnaise.. )

• Grain value added (Meizan macaroni/egg noodles…)

-………

2- Annual Leave: 12 days per year

3- Private Healthcare Insurance:

Bao Minh Insurance: After a working year since your first working day (around 1,800 USD/year).

4- Annual Health Check-up:
Provided once per year (in your 1st year we have covered with Onboarding process)

5- Bonus year

6- Full-Salary-Based Social Insurance

7- Other HR-related activities:
Will be informed to all employees every year:

• Tet Dinner (right after Lunar New Year Festival)

• Outing Trip

• Family Day (every 2 years)

• Sport Day/ Tournament (every 2 years)

• Trade Union Activities

• Core/Functional/Leadership Competency training plan for the whole company and team request according to annual training budget.