Internship - Infrastructure Support Specialist
- Compensation
- Not disclosed
- Location
- Luxembourg
- Work setup
- Not specified
- Seniority
- Intern
- Employment
- Internship
- Experience
- Not specified
- Category
- Support
- Posted
Skills
Must have
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Passionate about technology, troubleshooting, and delivering excellent user support.
- Curious, proactive, and eager to learn new technologies.
- Organized, detail-oriented, and able to manage priorities effectively.
- Comfortable working both independently and as part of a team.
- Resilient under pressure and able to approach challenges with a solution-oriented mindset.
- A confident communicator with strong interpersonal skills.
Full description
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
Internship - Infrastructure Support Specialist
Ready to kick-start your career in IT? Join our Infrastructure Support team and gain hands-on experience in a dynamic international environment. You will work alongside experienced IT professionals, solve real technical challenges, and contribute to the daily operations of a modern workplace.
YOUR ROLE
As an Infrastructure Support Specialist Intern, you will be at the heart of our IT operations, helping ensure a smooth and efficient experience for our employees.
You will:
- Investigate and resolve infrastructure-related incidents escalated by the Service Desk.
- Support end users with issues related to:
- Workstations and laptops
- Microsoft Office 365
- Telephony and collaboration tools
- Email services
- Mobile devices
- Printing solutions
- Interact directly with users to diagnose issues and provide technical support.
- Collaborate closely with Service Desk and Level 3 Infrastructure teams to ensure timely issue resolution.
- Coordinate with specialized IT teams including Security, Systems, Networks, and Software Packaging.
- Contribute to troubleshooting, documentation, and continuous improvement initiatives.
- Gain exposure to enterprise-level IT infrastructure and support processes.
YOUR PROFILE
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Passionate about technology, troubleshooting, and delivering excellent user support.
- Curious, proactive, and eager to learn new technologies.