Investment Operational Manager
- Compensation
- Not disclosed
- Location
- Chicago, IL, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Operations
- Posted
Must have
- 2-5+ years of experience supporting financial advisors, investment professionals, or clients within a broker-dealer, wealth management, RIA, trust, or investment services environment
- Demonstrated experience handling brokerage account administration, account opening and maintenance, money movement, client servicing, transfers, onboarding, or related operational functions
- Experience working directly with financial advisors, registered representatives, client associates, registered assistants, branch operations personnel, or similar wealth management professionals
Nice to have
- Experience supporting advisors affiliated with LPL Financial strongly preferred
- Experience with another broker-dealer, custodian, or wealth management platform will also be considered
- FINRA registrations (Series 7, Series 66, or equivalent) are preferred but not required
- Experience resolving NIGO items, account transfer issues, advisor onboarding, and complex client account servicing matters is preferred
Full description
Overview
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Position Summary
The Operations Manager is responsible for overseeing operational support functions for Old National Wealth Advisors, ensuring efficient advisor and client account administration, escalation management, and platform support. This role serves as a key operational resource for advisors and leadership by managing account maintenance, representative onboarding activities, technology access, money movement issues, complex client account matters, and operational risk resolution. The Operations Manager drives operational excellence, supports asset growth initiatives, and enhances the overall advisor and client experience through timely execution and problem resolution.
This position directly supports financial advisors operating through LPL Financial and requires a strong understanding of broker-dealer operations, advisor support, and wealth management administration. The ideal candidate will have prior experience supporting financial advisors in a broker-dealer, registered investment advisor (RIA), wealth management, or investment services environment.
Salary Range
The salary range for this position is $63,600 - $203,000 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Key AccountabilitiesKey Accountability 1: Advisor and Account Operations Support
- Generate and maintain representative codes and ID’s
- Facilitate advisor transitions, account changes, and book reassignments
- Submit and manage technology and platform access requests
- Support advisor onboarding and operational readiness