IoT Solutions Engineer (Technical)

Job descriptions

· Understand project requirements and support the development of practical technical solutions for Smart Hygiene and IoT systems.

· Conduct site surveys and technical assessments, including reviewing floor plans, equipment placement, connectivity, power supply and installation requirements.

· Assist with technical proposals, quotations, product demonstrations and Proof-of-Concept (POC) activities.

· Support the installation, configuration, testing, calibration and commissioning of IoT devices, sensors, gateways, smart flush valves and related equipment.

· Perform on-site troubleshooting and diagnostics for hardware, connectivity and system-related issues, coordinating with developers, suppliers and technicians to resolve technical problems.

· Assist in testing new products, hardware and software features, providing feedback for product improvements and system enhancements.

· Coordinate with customers, contractors, suppliers and internal teams to ensure smooth project implementation, testing, handover and documentation.

· Review system-generated data and prepare technical reports on water consumption, usage patterns, water savings and system performance.

· Provide technical support to customers, conduct site visits and explain basic system operations to customers and site personnel.

· Maintain technical documentation, testing records and project reports, ensuring systems meet required specifications before handover.