Irish speaker Customer Support Representative in Lisbon!

Irish Speakers Build Your Career in Digital Banking (Lisbon, Portugal)

Why Lisbon?

• 300+ days of sunshine every year.

• Beaches and vibrant nightlife at your doorstep.

Affordable living with world-class food & wine.

Safe, multicultural, and welcoming city.

Relocation Package ️

• Paid flight to Lisbon + airport pick-up.

Company-provided accommodation (or housing allowance).

• Support with paperwork & settling in.

Relocation guidance for a smooth transition.

About the Role

Join our Lisbon-based team for a digital banking project as a Customer Experience Specialist. You will support customers with account management, transactions, and online services while ensuring trust and satisfaction.

Key Responsibilities

• Handle inbound queries (chat, phone, email).

Assist with accounts, payments, and app support.

• Deliver professional, empathetic, high-quality service.

• Contribute to customer satisfaction & compliance standards.

Requirements

• Irish citizens with C1/C2 English + 12 months experience in Customer Service, Banking, Financial Services, or Insurance in Ireland.

ORNon-Irish citizens with C1/C2 English + 12 months experience in Customer Service, Banking, Financial Services, or Insurance in Ireland.

Other skills: excellent communication, problem-solving mindset, and motivation to relocate.

What We Offer

• Competitive salary + performance bonuses.

Paid training (banking knowledge not required).

• Career progression in a global company.

Modern offices in Lisbon.

• Inclusive, multicultural workplace culture.