IT Administrator II - Development Operations (Liberian Nationals Only)

Job Summary

The IT Administrator II - Development Operations , designs, builds, operates, and maintains the server, cloud, network, power, and deployment infrastructure that enables Ministry of Health (MOH) digital health systems. to opearte reliably and securely. and the Administrator configures servers and networks, manages hosting environment and deployment pipelines, monitors system uptime and performance, and resolve infrastructure incidents. Working closely with the team, MOH ICT counterparts, and other stakeholders, the Administrator supports the reliable operation of EMR, DHIS2/e-Tracker, DHIS2/NMDR, eCBIS, eLIS/iRIMS, eIDSR, Open mSupply, and other supported digital systems. The role is contingent on donor approval and funding.

Roles and Key ResponsibilitiesInfrastructure Build and Operations

• Install, configure, commission, and maintain servers, network equipment, internet connectivity, network configurations, and solar power systems at health facilities, county depots, and central-level sites supporting data systems platforms, and verify operational readiness before system go-live.

• Set up, configure, and administer cloud and server hosting environments for the EMR central server, DHIS2/NMDR, Open mSupply, and other supported systems.

Deployment, Monitoring, and Reliability

• Manage deployment pipelines and release processes across development, testing, staging, and production environments for supported digital health systems.

• Monitor system uptime, server performance, and network availability across all platforms.and diagnose and resolve server, hosting, network, connectivity, and other infrastructure incidents, escalates issues when additional technical or service-provider support is needed

• Establish, document, and test backup, restoration, disaster recovery, and business-continuity procedures for hosted systems and their data

• Develop and maintain routine hardware, network, and solar system maintenance schedule, including carrying out or directly coordinating field maintenance visits.

Security and Compliance Support

• Implement and maintain infrastructure-level cybersecurity controls, including encryption in transit and at rest, network segmentation, and secure configuration baselines, in coordination with the Data Systems Manager.

• Support Mobile Device Management enrollment and configuration for field devices.

• Apply security patches to servers and infrastructure components within required timeframes and maintain accurate patch and update logs.

Coordination and Reporting

• Plan and manage assigned development operations and infrastructure activities in line with applicable CRS and USG requirements.