IT Administrator_internal applications

Neptune Lines Shipping and Managing Enterprises (Neptune Lines), part of Neptune Group, is a leading finished vehicle logistics provider, specializing in transportation and shipping solutions for manufacturers and shippers of cars and high and heavy cargoes. Operating across Europe, North Africa, and the Black Sea, Neptune Lines excels in short-sea shipping, connecting ports with efficient and specialized services. As a trusted partner for major car manufacturers, Neptune Lines delivers tailored solutions that meet the highest industry standards. Guided by its "Wake Forward" philosophy, Neptune Lines is committed to sustainability, reliability, and customer satisfaction, delivering operational excellence that drives progress in the logistics industry.

We are looking for an experienced IT Administrator (Microsoft 365 & Infrastructure) to join our IT team, supporting our group companies across multiple locations and contributing to reliable, secure, and efficient IT services. Reporting to the IT Manager, you will work alongside our IT administrators and in-house Cyber Security Specialist in a hands-on role covering Microsoft cloud services, hybrid infrastructure, endpoint management, and user support.

Key Responsibilities:

• Administering Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive.

• Maintaining hybrid identity services across locations, including Active Directory, Microsoft Entra ID, synchronization, and Group Policy.

• Managing user accounts, licenses, permissions, and access throughout employee onboarding, role changes, and offboarding.

• Administering Microsoft Intune for device enrolment, configuration, application deployment, updates, and compliance.

• Maintaining and troubleshooting Conditional Access, multifactor authentication (MFA), and related access controls in coordination with the IT Manager and Cyber Security Specialist.

• Monitoring, maintaining, and troubleshooting Windows Server, VMware, Azure virtual machines, and associated services.

• Configuring and supporting Windows workstations, laptops, and other IT equipment, including software deployment, patching, and remote management.

• Monitoring backups, resolving failures, performing restore tests, and contributing to disaster recovery testing and documentation.

• Supporting office and cloud connectivity, conducting regular infrastructure health checks, and proactively identifying and escalating issues, risks, and service disruptions.

• Providing timely, professional user support and recording and tracking incidents and requests through the IT ticketing system.

• Implementing approved security controls and remediation actions in collaboration with the Cyber Security Specialist.