IT Administrator
On-site IT Administrator at Village On The Isle, a not-for-profit senior living community in Venice, FL. Day to day: supporting and troubleshooting WiFi, telephone/TV, servers, and hardware; handling patching, endpoint protection, and access controls; and coordinating with a third-party IT managed services provider. Key tech: Microsoft 365, Active Directory, Azure.
- Compensation
- Not disclosed
- Location
- Village On The Isle - Venice, FL 34285
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Must have
- Experience with Microsoft 365, Active Directory, and Azure environments
- Support and troubleshoot infrastructure and low-voltage systems including WiFi, television, telephone services, and servers
- Maintain cybersecurity best practices including patching, endpoint protection, and user access controls
- Assist with incident response and security audits
- Help ensure compliance with HIPAA and data privacy regulations
- Coordinate with third-party IT Managed Services Provider for escalations, projects, and performance monitoring
- Set up hardware, install and configure software, and manage hardware lifecycle
- Ability to lift and move IT equipment (computers, monitors, network devices)
- Occasional after-hours support or on-call availability for critical systems
- Regular and reliable attendance
Full description
JOB SUMMARY
Reporting to the Chief Financial Officer, the IT Administrator is responsible for support and troubleshooting with infrastructure and low-voltage systems and equipment, including WiFi, television services, telephone services, server and web-based programs as well as deployment and lifecycle management of hardware assets. Coordinates with the third-party IT Managed Services Provider for escalations, projects, and performance monitoring and ensures service levels and response times meet organizational expectations. The IT Administrator respectfully interacts with all residents, family members, visitors, colleagues, and staff. Supports IT systems for a senior living community. This is a safety sensitive position.
ESSENTIAL FUNCTIONSIt is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Monitors network systems, reliability, and disaster recovery with our third-party IT Managed Services Provider
- Sets up hardware and installs and configures software
- Maintains hardware and peripheral devices and recommends repairs and preventative maintenance as needed
- Maintains cybersecurity best practices including patching, endpoint protection, and user access controls
- Assists with incident response and security audits
- Experience with Microsoft 365, Active Directory, and Azure environments
- Helps ensure compliance with HIPAA and data privacy regulations
- Troubleshoots system and equipment failures and provides solutions to restore functionality
- Provides timely, user-focused technical support and training
- Regular and reliable attendance is an essential function of this job
- May require occasional after-hours support or on-call availability for critical systems
ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS
The essential mental and physical functions listed below are required for an employee to be able to perform the essential functions of this position.
- Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information
- Ability to lift and move IT equipment (e.g., computers, monitors, network devices)
- Repetitive actions/motion of one or both hands
- Hearing ordinary conversation and office sounds