IT Analyst
Remote IT Analyst at Heritage Civil Works, an engineering firm, who monitors and analyzes IT systems, networks, and security, runs audits and risk assessments, supports software rollouts and cloud projects, and troubleshoots issues across hardware, software, cloud, and networks. Core areas: Microsoft 365, Google Workspace, networking, and cybersecurity.
- Compensation
- Not disclosed
- Location
- Houston, Texas, United States
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Software engineering
- Posted
Skills
Must have
- 2+ years of experience as an IT Analyst, IT Support Specialist, Systems Analyst, or related role
- Strong understanding of network administration, cybersecurity principles, cloud systems (Microsoft 365, Google Workspace), and endpoint management
- Skilled at diagnosing and resolving technical issues methodically and efficiently
- Strong analytical and problem-solving abilities
- Excellent communication skills; can translate technical insights for technical and non-technical teams
- Highly organized and self-motivated in a remote work setting
Nice to have
- Certifications such as CompTIA Security+, Cisco CCNA, or Microsoft Certified: Azure Fundamentals
Full description
Remote IT Analyst
Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits
At Heritage Civil Works, engineering innovation is just the beginning our systems, data, and technology drive breakthroughs across pollution control, aerospace, energy, and biotechnology.
To keep leading industries forward, we need a Remote IT Analyst who doesn't just react to problems but anticipates them analyzing, improving, and securing the backbone of our operations.
If you're passionate about technology, optimization, and proactive problem-solving, you'll thrive here.
What You'll Be Doing:
- Analyze and monitor IT systems, networks, and security protocols to ensure optimal performance and protection.
- Conduct system audits and risk assessments, identifying vulnerabilities and recommending solutions.
- Support company-wide IT initiatives from software rollouts to cloud migration projects.
- Collaborate with IT Technicians and other stakeholders to implement improvements and streamline workflows.
- Troubleshoot complex technical issues across hardware, software, cloud, and network environments.
- Generate reports and insights for leadership on system performance, security threats, and technology upgrades.
- Stay ahead of emerging IT trends, tools, and risks to keep Heritage at the forefront of innovation.
What You'll Bring:
- 2+ years of experience as an IT Analyst, IT Support Specialist, Systems Analyst, or related role.
- Strong understanding of network administration, cybersecurity principles, cloud systems (Microsoft 365, Google Workspace), and endpoint management.
- Skilled at diagnosing and resolving technical issues methodically and efficiently.
- Strong analytical and problem-solving abilities.
- Excellent communication skills capable of translating technical insights into actionable information for both technical and non-technical teams.
- Highly organized and self-motivated in a remote work setting.
- Bonus points for certifications like CompTIA Security+, Cisco CCNA, Microsoft Certified: Azure Fundamentals, or similar.
What We Offer:
At Heritage Civil Works, we know that extraordinary results require extraordinary people and we invest accordingly:
- Comprehensive Health Insurance (medical, dental, vision)
- Professional Development Support (certifications, courses, career growth programs)