IT Business Analyst - Ecommerce marketing
- Compensation
- Not disclosed
- Location
- Ho Chi Minh, District 1, Viet Nam
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Marketing
- Posted
Skills
Must have
- At least 2 years of experience as a Business Analyst in an outsourcing, SaaS, product company, or similar relevant environment.
- Highly responsive to feedback and able to iterate quickly based on stakeholder input.
- Comfortable working across multiple modules or projects simultaneously.
- Able to produce well-structured documentation and clear requirement specifications.
- Able to maintain clear and consistent communication with stakeholders throughout the project lifecycle.
- Able to identify unclear or conflicting requirements and raise them for clarification to support effective prioritization and delivery.
- Strong ownership mindset, positive attitude, and growth mindset.
- English proficiency preferred for documentation and cross-country communication.
- Motivated to grow into a Mid/Senior BA or Product Owner role within the next two years.
Full description
Who we are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce, plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state-of-the-art in-house Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven, growth-focused services, enabled by the industry's strongest team, and our advanced marketing and tech capabilities.
We are growing rapidly, and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
Our Tech Team powers our digital capabilities by designing and building the platforms and tools behind our eCommerce services. In this project, you’ll help build the martech applications that support marketing operations across Shopee, Lazada, TikTok, and other major channels. You’ll turn marketing workflows, optimization needs, and client pain points into clear product requirements for Engineering.
As a Junior Business Analyst, you will
- Work with the Product Manager/Owner, business stakeholders, conduct competitor research to understand business needs and ecommerce marketing workflows (e.g., ad campaign setup & adjustments, ad budget allocation, ecommerce platform rules & limitations, reporting).
- Analyze, clarify, and document requirements.
- Translate workflows into clear user stories, diagrams, and specifications.
- Partner closely with Engineering during requirement development and verify outcomes after release.
- Support UAT planning, script writing, and testing scenarios that reflect feature usage.
- Create and maintain simple and user-friendly documentation (PRDs, FAQs, onboarding materials).
- Work with designers to create design files and refine user flows.
- Collaborate across multiple domains including ecommerce, marketing operations, strategy, automation logic, and data workflows.
What we are looking for - the ideal profile
- At least 2 years of experience as a Business Analyst in an outsourcing, SaaS, product company, or similar relevant environment.
- Highly responsive to feedback and able to iterate quickly based on stakeholder input.