Gratitude Inc
IT Business Analyst
IT Business Analyst at Gratitude Inc working hybrid from Taguig, Cebu, or Davao on IT, digital-transformation, and business-process improvement projects for US healthcare operations. Requires 5+ years in IT with 2+ in US healthcare, Agile/Waterfall experience, stakeholder management, and strong presentation skills.
- Compensation
- ₱52K–₱73K / mo
- Location
- Cebu, Central Visayas
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Business analysis
- Posted
Skills
Must have
- Graduate or Master's Degree in IT, Computer Science, or Engineering with 5 years in IT
- At least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech)
- Experience on IT, digital transformation, or business process improvement projects
- Experience in Agile and Waterfall methodologies
- Exposure to cross-functional and stakeholder management activities
- Excellent storytelling and presentation skills; able to engage clients, executives, and technical audiences
Nice to have
- PMP, PRINCE2, Agile/Scrum certifications, ITIL, and Lean Six Sigma
- Familiarity with productizing AI/ML and agentic systems in healthcare operations
- Data analytics and reporting experience
- Change management exposure
- Process automation experience
Full description
Job title: IT Business Analyst
Work setup: Hybrid in Taguig/ Cebu/Davao
Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)"
Salary budget: PHP 52,000 to 73,000 package
Start date: ASAP
Headcount: 1
Qualifications:
Required:
- Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).
- Experience working on IT, digital transformation, or business process improvement projects.
- Experience in Agile and Waterfall methodologies.
- Exposure to cross-functional and stakeholder management activities.
- Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.
Preferred:
- PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.
- Familiarity with productizing AI/ML and agentic systems in healthcare operations.
- Data analytics and reporting experience.
- Change management exposure.
- Process automation experience.