PT Bicom Mitra Solusindo
IT Consultant
- Compensation
- IDR 5M–IDR 6.5M / mo
- Location
- Jakarta, Indonesia
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Not specified
- Posted
Skills
Must have
- Minimum 1 year working experience
- Understand Network Basic Concept such as routing, switching, etc.
- Familiar with Mikrotik router device
- Proficient in English both oral & written
- Willing to be located in customer site
- Candidates who live in West Jakarta are preferred
Full description
- Setup and Maintain customer computers, server and network infrastructure
- Answer staff questions in person or via phone on all company supported applications, determine source of computer problems and fix the issue (hardware, software, user access, etc.)
- Remotely troubleshoot problems through email/telephone by taking over the control users terminals via LAN/WAN connections
- Handle incoming phone call and escalation of problems
- Update information on Help desk Ticketing System (Progress, Record Historical Solution as knowledge base)
- Do IT Documentation (IT Asset, Knowledge Base, Topology, Licensing, etc)
If you feel you are the right candidate for this position, send your CV to hrd[at]bicom.co.id
Requirements
- Minimum 1 year working experience
- Understand Network Basic Concept such as routing, switching, etc.
- Familiar with Mikrotik router device
- Proficient in English both oral & written
- Willing to be located in customer site
- Candidates who live in West Jakarta are preferred
Benefits
Bonus, Health Insurance, BPJS, Jamsostek, Compensation, Commission, IT Consultant Knowledge