Super Micro Computer, Inc._美超微電腦股份有限公司
IT Engineer [Bade helpdesk]_TC28905
- Compensation
- Not disclosed
- Location
- Bade District, Taoyuan City, Taiwan
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Full description
- Provide installation, configuration, and ongoing support for hardware devices, including PCs, tablets, mobile devices, printers, and other specialized equipment.
- Provide software support and local IT infrastructure services to ensure stable operation of office systems and applications.
- Perform troubleshooting and technical support for end-user computing environments, including hardware, software, and office automation systems.
- Provide IT support for various operational environments across the organization, ensuring system availability and smooth daily operations.
- Collaborate with cross-region IT teams to support global IT operations and resolve technical issues.
- Participate in backup and redundancy planning and management to ensure system reliability and business continuity.
- Assist in IT project planning and execution, including system implementation, coordination, and progress tracking.
- Create and maintain IT SOP documentation to standardize operational processes.
- Support IT systems and devices used by different departments, ensuring stable connectivity, system functionality, and user productivity.
- Perform other tasks assigned by supervisors to support departmental and organizational objectives.