IT executive
Internal IT support role (permanent work-from-home) at PMI Solutions: troubleshooting hardware, software, and network issues, managing login credentials, hosting/domains/DNS, backups and security, and providing remote support via TeamViewer/AnyDesk. 10 AM–8 PM shift, 6 days a week; 2+ years of IT support experience required.
- Compensation
- ₹100K–₹300K / yr
- Location
- Delhi, Delhi-NCR Region; Gurugram; Kanpur, Uttar Pradesh; Lucknow, Uttar Pradesh; Mathura, Uttar Pradesh; Mumbai City; Mussoorie, Uttarakhand; Navi Mumbai, Maharashtra; Noida, Uttar Pradesh; Pune, Maharashtra
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 1+ years
- Category
- Not specified
- Posted
Skills
Must have
- Bachelor's degree in Computer Science, IT, or related field, or equivalent experience
- 2+ years of experience in IT support or a similar role
- Proficiency in troubleshooting and managing hosting platforms
- Experience with remote support tools like TeamViewer or AnyDesk
- Strong problem-solving skills and excellent communication abilities
- Mandatory WFH setup: laptop/desktop, stable Wi-Fi (100 Mbps speed test proof), power backup, and headset if applying for a calling profile
Full description
Dear Applicant,
Greetings from PMI Solutions!
We are pleased to share the detailed Job Description for the role of IT Executive at PMI Solutions.Job Title: IT Executive
Location: Remote
Job Type: Full-Time
Job Overview
PMI Solutions is seeking a skilled and proactive IT Support Specialist to efficiently manage and resolve IT-related issues, maintain secure login credentials, and provide seamless remote support. The ideal candidate will have a strong understanding of hosting and domain management, along with excellent troubleshooting and communication skills.
Key Accountabilities
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Manage and secure login credentials, including regular auditing of user permissions.
- Offer remote support to employees using tools such as TeamViewer or AnyDesk.
- Manage hosting accounts, domain registrations, and DNS configurations.
- Ensure system security through regular updates, backups, and protective measures.
- Document IT procedures and provide user training to promote efficient IT operations.
- Collaborate with internal teams and coordinate with external vendors to meet IT needs.
Skills and Qualifications
- Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience.
- 2+ years of experience in IT support or a similar role.
- Proficiency in troubleshooting and managing hosting platforms.
- Experience with remote support tools like TeamViewer or AnyDesk.
- Strong problem-solving skills and excellent communication abilities.
Working Hours & Schedule
- Work Location: Permanent Work from Home
- Shift Timing: 10:00 AM to 8:00 PM
- Login Duration: 10 hours daily.
- Breaks: 1 hour total break
- Working Days: 6 days a week (Sunday fixed off)
- System Requirements: Laptop, stable Wi-Fi connection, and power backup are mandatory.
Please Note: Working hours may be subject to change based on business and operational requirements. In such cases, a shift extension of 30 to 60 minutes may be required. Employees are expected to cooperate as per business needs.
Mandatory WFH Setup Verification
To proceed with further interview rounds, candidates must share the following setup proofs: