IT Functional Program Manager - Oahu, Maui, or Hawai'i Island**EMPLOYEE REFERRAL ELIGIBLE**
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Project management
- Posted
Skills
Must have
- A Bachelor’s or Master’s degree in business, engineering, or a related field or equivalent is required. Advanced training in business administration is desirable.
- Project Management Professional (PMP) or equivalent certification is desirable.
- Working knowledge of the major elements of the electric utility business, especially in a regulated environment.
- Working knowledge of SAP Customer Information System.
- Thorough knowledge of project management tools and techniques.
- Working knowledge of organization change management concepts.
- Thorough knowledge of business process improvement and process engineering concepts.
- Working knowledge of the role of information systems in the enterprise is desirable.
- Thorough knowledge of personal computers and related software, prepare reports, create reporting systems, communicate via the internet, and evaluate and implement new software or software enhancements
- Extensive knowledge of data processing and security concepts and techniques normally acquired through college level courses or equivalent experience.
Full description
We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.
Posting End Date: This position will remain open until filled. Early applications are highly encouraged.
BRIEF POSTING DESCRIPTION:
The P EW ENTERPRISE FUNCTIONAL SOFTWARE SVCS Department of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. This position may be filled on Oahu, Maui, or Hawaii Island. (Role: Professional Supervisor)
JOB FUNCTION:
Supervises functional administrators to provide direction in Customer Information System (“CIS – SAP” and peripheral applications) related activities, including responsibility for system administration, day-to-day operational support, configuration, software maintenance, modification, upgrade and testing support. Supports the identification of, planning for and prioritization of system lifecycle and software driven business process improvement activities with key business and IT stakeholders in support of Hawaiian Electric (Hawaiian Electric, Maui Electric, Hawaii Electric Light; the “company”) administrative and strategic goals and objectives. Manages the development and documentation of continuous improvement measurement data collection, translation, validation and estimation systems, processes and procedures. Assists with the identification, creation, and presentation of key performance indicators/performance benchmarking materials. Serves as subject matter expert and functional resource, mentoring, advising, and participating in project teams.
ESSENTIAL FUNCTIONS:
- Oversees the maintenance, update, and configuration of the CIS SAP solution and other systems. Oversee the development and implementation of enhancements following the company’s ITIL and COBIT methodologies. Oversee work order fixes and/or testing with respective company technical and functional software users. May include planning, setting milestones, follow-up, functional expertise, work direction and review. Resolutions include providing training, temporary work-around solutions, redesign of business process/procedures/policies, software defect corrections and enhancements to the CIS solution and other systems. Improve business processes, procedures and policies to maximize the capabilities of the CIS solution and standardize across the company. Ensure proper controls are in place to provide data integrity and system security. Initiates continuous improvement using SAP and technology processes and assists with developing short-term and long-term strategies.