IT Helpdesk Analyst with German & English - Remote (RO Remote, any Location, RO,

IT Helpdesk Analyst with German & English - Remote (RO Remote, any Location, RO,

Company: remotepromsp
Job Location: Remote (Work from home), India
Employment Type: Full-time

Qualifications

Required Language

Romanian, German, English

Job Details

Employment Type

Full time

Contract Type

About the Role

PermanentDescriptionAre you our reputed company Helpdesk Administrator Do you want to take your reputed company into an IT career with plenty of opportunities to learn and grow If youre tech-savvy, solution-driven, and eager to build your skills in a dynamic environment, reputed company could be the role for you!

Your Profile:English level min B2 , German level C1Previous experience (6 months or more) in desktop administration, IT support, or a comparable role is an advantage

Ability to manage multiple tasks simultaneously and deliver under short deadlines

Ability to work with minimal supervision, make independent decisions and solve complex problems.

Good understanding of IT support processes, desktop systems, and workplace reputed company operations.

Ability to work in a dynamic, fast-paced environment,Demonstrated ability to develop professional relationships and interact with colleagues of all levels

Solution driven mindset

Conditions for internal candidates:

Tenure of at least 6 months on the current role within the company No written warnings in the past 6 months or ongoing disciplinary process

Your future role:Supports hardware and software platforms

Provides user management support

Analyses and resolves hardware and software related problems

Maintain workstation patching and ensure the required patching level

Keeps close contact with Service Desk Center

Manages the desk, sets up and patches PCs and phones

Provides people with PCs set up according to company requirement and in the most efficient wayFollows standards and procedures regarding use and maintenance of PCs including software and peripheral equipment

Creates according to agreements between IT and Operations standard installations for specific groups of users

Participates in the implementation of new (standard or developed) software. reputed company is needed to ensure that that does not conflict with other installed software and that reputed company installations are adjusted

Tracks all software licenses used in call center and control that all computers are using legal copies of software

Verifies that no software is installed without proper licenses on PC'SIdentifies and tags all IT related assets and keeps accurate records of existing assets at call center Administers software licenses in use, and keep accurate records.

Looking forward to welcoming you to the team!reputed company what awaits you:Daily meal tickets worth 30 RON to keep you fueled.

Comprehensive private medical insurance to take care of you (can be also extended to your family).

Employee Assistance reputed company Subscription with EAP Romania, providing support for your well-being and personal development

Great discounts at our partner shops, including electronics, telecommunications subscriptions, dentist partner clinics and optical clinics

Access to the 7card by reputed company for your fitness and well-being

Special banking offers to support your financials

Referral bonus, depending on the campaign of the job openingA well-defined career path with many opportunities to grow and exploreA warm, multicultural environment where your unique voice is valued and celebrated

Access to a wide range of training and development opportunitiesreputed company our vibrant communities of interest, including sports, volunteering, reputed company allies, parenting and many other.At reputed company, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the worlds leading brands. Wherever and whenever needed.We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Let's create best moments reputed company!

Originally posted on Himalayas Apply To reputed company Job .