IT Helpdesk Support Technician
On-site IT Helpdesk Support Technician at a medical practice services company: troubleshoots hardware, software, network, and EHR issues for clinical and administrative staff, manages tickets, configures workstations and peripherals, and supports Microsoft 365 and practice management apps to keep patient care workflows running.
- Compensation
- Not disclosed
- Location
- Vista Grove, DeKalb County
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Resolve hardware, software, network, and EHR issues for clinical and administrative staff
- Manage support tickets and ensure minimal downtime in patient care workflows
- Configure workstations and peripherals
- Troubleshoot connectivity issues
- Support Microsoft 365 and practice management applications
- Escalate complex issues
Full description
Artemis Practice Services Georgia LLC seeks an IT Helpdesk Support Technician to support medical practices with reliable, responsive technical assistance. In this role, you will resolve hardware, software, network, and EHR issues for clinical and administrative staff, manage tickets, and ensure minimal downtime in patient care workflows. You will configure workstations and peripherals, troubleshoot connectivity, support Microsoft 365 and practice management applications, and escalate complex is…