IT Infrastructure Engineer

At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We’re one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national and global scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site.

We're seeking an experienced IT Infrastructure Engineer to play a key role in running and securing the infrastructure our ~900 users depend on. This role co-owns the Microsoft 365 and on-premises infrastructure, including identity and endpoint management, security platforms, managing virtualization and backup systems, and partnering with the broader IT team to deliver reliable service to end users across the business. We value someone who takes responsibility for outcomes, follows through on issues from start to finish, and can independently prioritize and manage their work in a fast-moving environment. This role reports onsite into West Chester, OH. You will:

• Administer and maintain Active Directory (users, groups, GPOs, OUs, DNS, replication), including health checks, and migrations as needed.

• Manage identity and access in Microsoft Entra ID, including conditional access, MFA enforcement, role assignments, hybrid identity sync, and zero trust access models.

• Administer Microsoft Windows Server and client operating systems, including patching, hardening, GPO development, PowerShell scripting, and lifecycle management.

• Manage Windows endpoints through Microsoft Intune, Autopilot, and Windows Autopatch, including configuration profiles, compliance policies, update rings, and endpoint security tooling.

• Build, configure, monitor, and maintain VMware vSphere/ESXi and Microsoft Hyper-V environments including host setup, cluster health, VM provisioning, snapshots, resource optimization, and capacity planning.

• Manage backup and recovery operations across on-prem, virtual, and cloud workloads, including lifecycle management and recovery validation.

• Administer email security and mail flow, including anti-phishing and anti-spam policies, mail flow rules, and investigation of reported phishing.

• Apply Industry Best Practices and vendor hardening guides across systems and services.

• Work within the support ticketing system to respond to end-user requests, manage queues, and meet SLAs.

• Serve as an escalation point for service desk technicians, providing mentorship and knowledge transfer.