IT Infrastructure Engineer | Hudson Tunnel Project
Platinum Global Talent Solutions is hiring a full-time IT Infrastructure Engineer for the Hudson Tunnel Project in Newark, NJ. Day to day: Tier 2/3 systems administration and security operations across Microsoft 365 (Entra ID, Intune, Exchange Online), Cisco Meraki networking, NinjaOne endpoint management, and PowerShell automation.
- Compensation
- Not disclosed
- Location
- Newark, New Jersey, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 10+ years
- Category
- Devops
- Posted
Skills
Must have
- At least 10 years of progressively responsible experience in systems administration, IT infrastructure, or a related hands-on technical role
- Strong experience administering Microsoft 365, including Entra ID, Intune, Exchange Online, Teams, and SharePoint Online
- Hands-on experience with Windows 11, Windows Autopilot, Dell hardware, endpoint configuration, and device lifecycle management
- Experience managing Cisco Meraki networking and security infrastructure
- Strong understanding of identity and access management, Conditional Access, multifactor authentication, security groups, and Group Policy
- Experience using NinjaOne or a comparable remote monitoring and management platform
- Experience with endpoint security, security monitoring, patch management, and incident investigation
- Demonstrated ability to provide Tier 2 and Tier 3 support and troubleshoot complex issues across endpoints, networks, and cloud services
- Ability to develop and maintain PowerShell scripts or comparable automation
- Strong documentation, organization, and prioritization skills
- Ability to explain technical concepts to employees with varying levels of technical knowledge
- Demonstrated ownership, sound judgment, attention to detail, and effectiveness during service disruptions
Nice to have
- Experience with Apple Business Manager, Global Relay, and HR-driven identity or provisioning integrations
- Experience with Microsoft Sentinel, Microsoft Defender, Cisco Umbrella, or comparable security platforms
- Experience supporting Microsoft Copilot, Power Apps, Fabric, or Microsoft Foundry
- Experience implementing or supporting VDI or Azure Virtual Desktop
- Familiarity with ITIL practices, NIST frameworks, CIS Microsoft 365 Benchmarks, and CISA SCuBA guidance
- Relevant Microsoft, Cisco, CompTIA, security, or IT service management certifications
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
Full description
About the Company & Role
Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects.
We're looking for a dynamic and motivated IT Infrastructure Engineer to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real world experience in a modern, cloud first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource to help maintain, secure, and improve the technology our client relies on every day. This position combines hands-on systems administration, advanced technical support, security operations, and project work across Microsoft 365, endpoint management, networking, and cloud infrastructure.
As the IT Infrastructure Engineer, you will take ownership of complex issues, strengthen operational processes, and identify opportunities to improve reliability, security, and the employee experience. You will be resourceful and analytical, combining independent research, practical experience, and sound judgment to resolve unfamiliar problems.
The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in US history.
This is a great opportunity for someone who enjoys both building technology and helping people use it effectively. Clear communication, thorough documentation, and a service-oriented approach are essential.
What You'll Do:Systems Administration and Advanced Support
- Administer and maintain the computer systems, cloud services, file services, and supporting infrastructure.
- Provide Tier 2 and Tier 3 support for complex hardware, software, identity, connectivity, and application issues.
- Investigate recurring incidents, identify root causes, and implement lasting improvements.
- Support employee onboarding, role changes, and offboarding through timely device provisioning and access management.
- Coordinate with employees, IT colleagues, and vendors to resolve issues and deliver technology projects.
Endpoint and Identity Management
- Manage Windows 11 endpoints, including deployment, configuration, and provisioning through Microsoft Intune and Windows Autopilot.
- Maintain Dell hardware and other supported devices throughout their lifecycle, including inventory, replacement planning, and secure retirement.