IT Infrastructure Engineer II
Administers and improves i3 Broadband's internal IT infrastructure day to day: VMware vSphere virtualization, Windows Servers, enterprise storage and Veeam backup/DR, and Microsoft 365/Entra identity services — including patching, monitoring, lifecycle management, security hardening, and PowerShell automation.
- Compensation
- Not disclosed
- Location
- Greater St. Louis Region, St Peters, MO, US
- Work setup
- Not specified
- Seniority
- Middle
- Employment
- Not specified
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Must have
- Demonstrated hands-on experience supporting VMware vSphere, Windows Server, enterprise storage, backup and recovery, or identity services
- Strong practical knowledge of enterprise virtualization, Windows Server, storage, backup, recovery, identity, and datacenter technologies
- Working knowledge of TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs, and related networking fundamentals
- Ability to troubleshoot complex infrastructure performance, availability, capacity, configuration, and integration issues
- Ability to plan and execute technical changes using documented procedures, testing, rollback planning, and change control
- Strong critical thinking, organization, attention to detail, and problem-solving skills
- Strong written and verbal communication skills and commitment to ongoing technical learning
- Ability to work in datacenter environments and lift/move equipment weighing up to 50 pounds
- Available for planned maintenance and occasional after-hours infrastructure support
- Ability to travel to company locations, datacenters, and vendor sites, typically a few days per month
Nice to have
- Associate degree, technical certificate, relevant coursework, or equivalent IT experience/training
- Five or more years of progressively responsible experience in infrastructure, systems administration, virtualization, cloud services, or datacenter operations
- Experience with Veeam Backup & Replication, Microsoft 365, Microsoft Entra, Active Directory, hybrid identity, infrastructure monitoring, or PowerShell automation
- Industry certifications from Microsoft, VMware/Broadcom, Veeam, or comparable infrastructure providers
- Telecommunications, broadband, ISP, or other 24x7 operational experience
Full description
Job Summary:
The Infrastructure Engineer is responsible for the administration, maintenance, security, and continuous improvement of the i3 Broadband's core infrastructure platforms, including virtualization, computer, storage, backup and recovery, server operating systems, identity services, cloud services, infrastructure monitoring, and datacenter technologies. Reporting to the IT Infrastructure Manager, this position focuses on operational excellence, lifecycle management, resiliency, automation, and modernization initiatives that support reliable and secure business operations.
The Infrastructure Engineer works closely with Cybersecurity, Network Engineering, Software Engineering, Helpdesk, vendors, and business stakeholders to maintain stable and supportable infrastructure services, reduce operational risk, support disaster recovery preparedness, and ensure technology platforms remain secure, scalable, and aligned with business objectives.
Key Responsibilities:
Virtualization, Compute & Datacenter Infrastructure:
- Administer VMware vSphere, vCenter, ESXi hosts, clusters, virtual machines, and supporting virtualization technologies.
- Deploy, configure, maintain, monitor, and troubleshoot virtual and physical server infrastructure.
- Support Windows Server operating systems, enterprise server hardware, and core datacenter technologies across company locations.
- Monitor resource utilization, availability, and performance; provide data and recommendations supporting capacity planning and optimization.
- Coordinate infrastructure deployments, upgrades, refreshes, migrations, and lifecycle activities.
- Support datacenter and equipment-room operations, including system installation, maintenance, inventory documentation, and decommissioning.
Storage, Backup & Disaster Recovery:
- Administer enterprise storage platforms, storage allocations, performance, availability, and capacity utilization.
- Administer Veeam Backup & Replication and supporting backup and recovery infrastructure.
- Monitor and validate backup job health, investigate failures, and perform documented recovery testing.
- Participate in disaster recovery planning, documentation, testing, exercises, and continuous improvement activities.
- Maintain recovery procedures, dependencies, system priorities, and technical documentation for critical infrastructure services.
Identity, Cloud & Collaboration Services:
- Administer or support Microsoft 365, Microsoft Entra, Active Directory, hybrid identity, and related infrastructure services.
- Support identity lifecycle processes, authentication services, directory synchronization, administrative access, and platform availability.