IT Infrastructure Engineer – L2 (VMware, Veeam, Data Centers)

We are seeking an experienced IT Infrastructure Engineer – L2 to manage and support enterprise server, virtualization, backup, disaster recovery, and data center infrastructure. The role requires strong hands-on expertise in VMware, Veeam, physical servers, storage, and infrastructure monitoring.

Key Responsibilities

• Manage physical servers, storage, RAID, firmware, hardware health, drivers, and server management tools.

• Administer VMware vSphere, ESXi, vCenter, clusters, datastores, virtual switches, and VMs.

• Perform VM provisioning, migration, cloning, template management, performance monitoring, and capacity planning.

• Configure and manage Veeam Backup & Replication, including backup jobs, replication, repositories, retention, and recovery testing.

• Build, configure, deploy, and safely decommission physical and virtual servers.

• Manage server roles, applications, monitoring agents, backup agents, and security tools.

• Implement infrastructure hardening, access controls, privileged account management, and security best practices.

• Support VAPT remediation, security audits, compliance reviews, and IT governance requirements.

• Maintain disaster recovery and business continuity plans and conduct DR tests to meet defined RTO/RPO requirements.

• Monitor servers, storage, virtualization, email, backup platforms, and other critical infrastructure; respond to incidents and performance issues.

• Conduct troubleshooting, incident management, and root cause analysis (RCA) for major infrastructure issues.

• Maintain infrastructure documentation including connectivity diagrams, rack elevations, asset inventories, SOPs, and configuration standards.

• Support data center and IDF operations, including equipment installation, relocation, cabling, patching, labeling, migrations, and hardware refreshes.

• Monitor data center capacity, rack space, power utilization, and environmental conditions.

• Coordinate with vendors and internal teams for hardware maintenance, replacements, support cases, and infrastructure deployments.

Required Skills

• Strong hands-on experience with VMware vSphere, ESXi, and vCenter.

• Experience with Veeam Backup & Replication.

• Good knowledge of physical servers, storage, RAID, firmware, and hardware troubleshooting.

• Experience with server provisioning, migration, monitoring, and decommissioning.

• Understanding of Disaster Recovery, Business Continuity, RTO/RPO, and backup/restore processes.