IT Infrastructure & Operations Head

Job Description :

• Banking domain experience is mandatory.

• Proven experience in managing enterprise IT infrastructure.

• Experience in managing regulatory compliance, Internal Audit, and CSITE audits.

• Progressive experience in infrastructure engineering and enterprise systems management.

• Understanding and experience in implementing security solutions across perimeter and internal networks.

• Hardware Load Balancers, Web App Firewalls (WAF), Core Switches, VMware architecture, and hybrid infrastructure environments.

Key Responsibilities :

• Direct the end-to-end strategy and execution of IT infrastructure operations to ensure 99.99% uptime for mission-critical business applications.

• Manage complex data center operations, including cloud migration initiatives and hybrid environment optimization, to support long-term business scalability.

• Lead and mentor high-performing technical teams, fostering a culture of accountability and continuous improvement in service delivery.

• Oversee large-scale IT budgets and vendor relationships to ensure cost-efficiency and high-quality service level agreements across the organization.

• Implement robust security frameworks and disaster recovery protocols to protect organizational data assets and ensure business continuity under all conditions.

• Collaborate with stakeholders to translate complex business requirements into high-performance technical solutions that drive operational efficiency.