IT Intern

The IT Intern will support the IT Team in managing IT assets and providing basic technical assistance to end-users. The role involves maintaining accurate asset records, assisting with equipment deployment, troubleshooting basic IT issues, and ensuring the efficient delivery of IT services.

• Asset Inventory Management

• Maintain accurate IT asset records and assist with inventory audits.

• Document asset assignments, returns, replacements, and retirements.

• IT Deployment and Technical Support

• Assist in the setup, deployment, replacement, and retrieval of IT equipment.

• Troubleshoot basic hardware, software, connectivity, and peripheral issues.

• Escalate unresolved technical issues to the appropriate IT personnel.

• Documentation and Reporting

• Maintain asset records, support request logs, and IT documentation.

• Assist in preparing inventory reports and tracking IT support activities.

• Compliance and Policies

• Follow IT asset management, security, and equipment handling policies.

• Help ensure the proper use and safekeeping of IT assets.

• Collaboration and End-User Assistance

• Coordinate with IT team members to address asset and technical support needs.

• Provide basic guidance to end-users on IT equipment setup and usage.

• Education: Currently pursuing a Bachelor's degree in Information Technology, Computer Science, or a related field.

• Related Work Experience: No prior work experience required. Relevant internships or exposure to IT support, troubleshooting, or inventory management is an advantage.

• Knowledge: Basic understanding of computer hardware, software, operating systems, and peripherals.

• Technical Skills: Familiarity with basic troubleshooting, computer setup, and software installation is an advantage.

• Asset Management: Basic knowledge of inventory tracking and IT asset management principles is a plus.