AS Watson Group
IT, Intern - Technical Support (October Intake)
- Compensation
- Not disclosed
- Location
- Wilayah Persekutuan Kuala Lumpur, Malaysia
- Work setup
- Not specified
- Seniority
- Intern
- Employment
- Internship
- Experience
- Not specified
- Category
- Support
- Posted
Skills
Full description
Responsibilities:
- Enlightening the burden of the team.
- Generating the reports for store & HQ.
- Amending the existing scripts.
- Dealing with users regarding the system.
- Setting up some window securities & hardware.
- Monitor PRTG tool (broadband status) - perform 1st level support and if still broadband down, report to ISP, and follow up until link is up.
- Shadowing morning shifter helpdesk assist on handling IT portal tickets.
- Response issues\concern raised thru support WhatsApp groups (Vendor \ HQ IT).
Requirements:
- Currently pursuing a Diploma or Bachelor's Degree in fields related to Computer Science (IT).
- Minimum CGPA of 3.0.
- Able to commit at least 3 to 6 months. Students in their last semester are encouraged to submit their applications.
- Proficiency in Microsoft Excel and PowerPoint.
- Basic SQL knowledge is required.