Trinity General Insurance Co Ltd
IT Manager/Assistant IT Manager
Leads IT at a Hong Kong general insurer: administering Windows Server/M365, Azure and AliCloud, network and firewall management, SQL Server/PostgreSQL databases, and cybersecurity compliance (GL20). Also runs system implementation projects, manages IT budgets, and coordinates BCP/DR drills and security testing.
- Compensation
- Not disclosed
- Location
- Hong Kong Island
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- Devops
- Posted
Skills
Must have
- Minimum 3 years of relevant experience in IT management and support
- Diploma or above in Information Systems, Computer Science, IT, Business Information Systems, or related discipline
- Experience in the General Insurance industry
- Excellent analytical, problem-solving, and troubleshooting skills
- Strong communication, presentation, and stakeholder management skills
- Self-motivated, detail-oriented, capable of handling multiple tasks under pressure
- Good command of written and spoken Cantonese, Mandarin, and English
- Proficiency in Linux operating systems and related platforms
- Experience administering Windows Server, M365, Power BI, and cloud services (AliCloud, Ricoh Cloud, Azure)
- Experience with network infrastructure, firewalls, VPNs, and security controls
- Database administration experience with SQL Server and PostgreSQL, proficiency in SQL
- Knowledge of cybersecurity compliance and regulatory requirements, including GL20 guidelines
Full description
About the role
This role involves comprehensive information technology management and support, encompassing server administration, cloud services, network infrastructure, database systems, and cybersecurity. You will lead system implementation projects, manage IT budgets and strategic planning, coordinate disaster recovery activities, and provide technical guidance across multiple platforms and applications.
Key responsibilities
- Perform server administration duties, including daily operations, monitoring, backup, patching, upgrades, migration, and troubleshooting
- Manage and support Windows Server, Microsoft 365 (M365), Microsoft Office, Power BI, and related cloud services, including AliCloud, Ricoh Cloud, and Microsoft Azure
- Administer and maintain network infrastructure, network segmentation, firewalls, VPNs, and related security controls
- Manage and support database systems, including SQL Server and PostgreSQL, with proficiency in SQL
- Lead and participate in system implementation projects, including requirements gathering, business process mapping, solution design, system testing, deployment, training, and post-implementation support
- Coordinate User Acceptance Testing (UAT) activities and work closely with business users to ensure system requirements are met
- Collaborate effectively with cross-functional teams, including IT, Operations, Finance, and external vendors
- Ensure compliance with cybersecurity policies, regulatory requirements, and industry best practices, including GL20 guidelines
- Prepare and manage annual IT budgets, strategic plans, infrastructure roadmaps, and resource planning
- Plan, coordinate, and perform annual Business Continuity Plan (BCP) drills, Disaster Recovery (DR) tests, vulnerability assessments, and penetration tests
About you
- Minimum 3 years of relevant experience in information technology management and support
- Diploma or above in Information Systems, Computer Science, Information Technology, Business Information Systems, or a related discipline
- Experience in the General Insurance industry
- Excellent analytical, problem-solving, and troubleshooting skills
- Strong communication, presentation, and stakeholder management skills
- Self-motivated, detail-oriented, and capable of handling multiple tasks under pressure
- Good command of written and spoken Cantonese, Mandarin, and English
- Proficiency in Linux operating systems and related platforms