IT Manager – Corporate Systems & Technology

Company Overview

Solverminds is a global technology company delivering enterprise resource management solutions, consulting, and data analytics for the maritime industry. Our advanced web platform ensures scalable, cost-effective IT with actionable insights and optimized business results.

Job Summary

We seek an experienced IT Manager to lead corporate IT operations in Singapore, support enterprise customer technology engagements, and manage critical technology incidents with strong Microsoft 365, infrastructure, and cybersecurity expertise.

Responsibilities

• Lead corporate IT operations for the Singapore office, ensuring secure, reliable, and efficient technology services
• Administer and govern Microsoft 365 services including SharePoint Online, Exchange Online, Teams, OneDrive, and Entra ID to maintain operational excellence
• Develop and enforce IT policies, user access controls, identity management, MFA, data protection, and corporate IT procedures to safeguard information security
• Manage IT assets, software licensing, endpoint security, backup systems, and vendor relationships to optimize resource utilization
• Identify and implement improvements in collaboration tools, document management, workflow automation, and IT processes to enhance productivity
• Coordinate and oversee Chennai-based IT teams for technical execution and support while maintaining accountability for Singapore’s IT governance
• Ensure cybersecurity best practices, compliance readiness, and operational controls are consistently applied
• Engage in technology reviews, workshops, and discussions with enterprise customers, communicating effectively with IT Managers, CIOs, and cybersecurity teams
• Support cloud infrastructure, enterprise IT architecture, hosting environments, cybersecurity, data protection, integrations, and governance discussions with customers
• Collaborate with internal infrastructure, security, product, and engineering teams to provide technical information and resolve customer queries
• Assist in customer IT assessments, security questionnaires, technical clarifications, and technology-related proposal discussions
• Present complex technical information clearly, translating it into practical business and operational insights
• Coordinate and manage critical technology incidents, operational disruptions, and customer escalations to ensure timely resolution
• Facilitate investigation and resolution of incidents by working closely with infrastructure, cloud, cybersecurity, engineering, and delivery teams
• Provide structured communication, progress updates, and stakeholder coordination during critical incidents
• Support incident reviews, root-cause analysis, corrective actions, and preventive measures to improve system reliability