IT Manager II
Manages medium-to-large store systems projects at Ross Stores: owns the store hardware lifecycle roadmap, device certification, and deployment governance, while running plans, budgets, vendor management, and executive reporting. Stack includes POS/retail hardware, Microsoft/Android/Unix platforms, Oracle/SQL Server, Python/PowerShell.
- Compensation
- $134.3K–$229.4K / yr
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 8+ years
- Category
- Devops
- Posted
Skills
Must have
- Bachelor's degree in Business, Information Systems, Computer Science, or related equivalent experience
- 8-10+ years of experience leading project planning and execution in a medium to large company
- Excellent verbal, written, and presentation communication skills
- Strong knowledge of POS systems, retail hardware/software, and retail store technologies
- Vendor contract negotiation and management experience
- Influence and negotiation — able to build consensus between parties with different interests
- Strong organizational skills — prioritize and manage multiple tasks with competing demands
- Strong MS Office skills — Microsoft Project, Teams, SharePoint, OneDrive, Visio
- Knowledge of PMO tools such as OnePlan, Primavera, Planview
- Experience with Microsoft, Android, and Unix platforms
- Experience with databases such as Oracle and Microsoft SQL Server
- Experience with programming/scripting languages including Python and PowerShell
- Experience with Waterfall, Agile, and Hybrid project delivery methodologies
- Ability to collaborate and build relationships across organizational levels
- Resourcefulness — identifies ways to accomplish work when resources are limited
- Ability to travel up to 5% of the time
Nice to have
- Project Management Certification such as PMP, PBA, CSM
Full description
GENERAL PURPOSE
The IT Manager II is accountable for delivery of medium-to-high complexity projects. This position plans, initiates and manages medium-to-high complexity store technology projects involving medium to large sized cross-functional teams. Under general direction, the IT Manager II – Store Systems is responsible for managing medium to large scale store systems initiatives. This role provides leadership for store hardware lifecycle management, device certification, and deployment governance, ensuring technology solutions are compliant, scalable, supported, and aligned with business objectives. While executing store systems initiatives IT Manager II establishes and maintains project governance, workplan, resource plan and budget. The role monitors progress to ensure deadlines, standards, and cost targets are met while maintaining project documentation and traceability.
The base salary range for this role is $134,300 – $229,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS
- Define, own, and manage the store hardware lifecycle roadmap, including operating system strategy and standards, in partnership with the architecture team.
- Track and manage hardware End-of-Sale (EOS), End-of-Engineering Support (EOES), and End-of-Support (EOS) milestones, and develop multi-year replacement strategies to remediate legacy devices and mitigate risk.
- Lead annual store device certification, validation, and lab testing activities to ensure compliance and readiness.
- Govern hardware deployments across store locations, including approval of deployment models, rollout schedules, and execution plans
- Lead large-scale hardware refresh and rollout programs, leveraging multiple delivery and deployment methodologies.
- Coordinate end-to-end hardware procurement activities, including bill of materials, vendor coordination, shipment tracking, and delivery.
- Act as the primary owner for vendor management, including contract/SOW reviews, negotiations, and performance management in collaboration with Legal and IT Contracts
- Produce and manage detailed project and workstream plans, ensuring activities are clearly defined, sequenced, resourced, and delivered on schedule. • Plan and lead project analysis and stakeholder consultations to define scope, objectives, and deliverables.
- Identify, assess, and manage project risks, issues, dependencies, and constraints, escalating as appropriate.