IT & Office Administration Support

Salary: Rp 5.500.000 – Rp 7.500.000 per month

ABOUT THE ROLE

PT Cipta Orion Metal is looking for a hands-on IT & Office Admin Support to support daily IT operations and general office administration.

KEY RESPONSIBILITIESIT Support

• Provide daily support for laptops, desktops, printers, scanners, office telephones, Wi-Fi and other IT equipment.

• Install, configure, troubleshoot and maintain Windows, Microsoft Office, email, Google Drive and company applications/software.

• Assist with employee accounts, passwords, access permissions, device setup, and IT onboarding/offboarding.

• Monitor network connectivity across office and factory areas.

• Maintain accurate IT asset, software-license, warranty, repair and equipment-handover records.

• Perform routine maintenance, software updates, backups and basic information-security checks.

• Document technical issues, system configurations, troubleshooting history and IT procedures.

• Coordinate with internet, software, hardware and equipment vendors.

• Support IT equipment procurement, comparison, installation and maintenance.

• Escalate complex or security-sensitive issues promptly.

Office Administration

• Maintain administrative records, trackers, filing systems and supporting documents.

• Assist in monitoring office equipment and supplies, and coordinate maintenance or replacement.

• Support meeting-room equipment, employee workstations and daily office requirements.

• Assist management, HR and other departments with administrative and operational tasks.

• Track assignments, deadlines, pending items and follow-up actions.

REQUIREMENTS

• Diploma or bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.

• Preferably 1–3 years of relevant experience.

• Good working knowledge of Windows, Microsoft Office, email configuration, Google Drive, printers, Wi-Fi, networking and basic hardware troubleshooting.

• Basic working English, both written and spoken.

• Experience in a manufacturing, factory or small-to-medium-sized company is an advantage.

• Willing to work on-site and support both office and factory areas.

• Physically able to move, install and organize computers and office equipment when required.

WHO WE'RE LOOKING FOR

• Proactive and able to follow through without repeated instructions.

• Highly organized, structured and attentive to detail.

• Able to work effectively both independently and as part of a team.

• Trustworthy when handling company systems, credentials, equipment and confidential information.

• Patient and service-minded when assisting users.

• Hands-on, adaptable and willing to support both technical and administrative work.