Rsystems Ibizcs International
IT Operations Analyst (Platform Analyst)
Entry-level IT Operations (Platform) Analyst in North Jakarta who monitors system alerts, follows incidents through to resolution, coordinates escalations, and maintains monitoring dashboards and documentation. Fresh graduates welcome; exposure to Grafana, Prometheus, Zabbix, Datadog and basic Python/Bash/SQL is a plus.
- Compensation
- IDR 5.5M–IDR 7M / mo
- Location
- North Jakarta, Jakarta
- Work setup
- Onsite
- Seniority
- Intern
- Employment
- Internship
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Must have
- Bachelor's degree (S1) in Information Technology, Informatics Engineering, Computer Science, Information Systems, or related field
- Basic understanding of IT monitoring, incident management, and troubleshooting
- Basic knowledge of server, network, cloud, or database environments
- Good analytical, problem-solving, communication, and coordination skills
- Proactive, eager to learn, and adaptable to a dynamic operational environment
Nice to have
- Internship or hands-on project experience in IT Operations, IT Monitoring, IT Infrastructure, NOC, or IT Support
- Familiarity with monitoring tools such as Grafana, Prometheus, Zabbix, SolarWinds Orion, Datadog, or PRTG
- Basic scripting or query knowledge (Python, Bash, SQL)
- Available to join immediately or on short notice
Full description
Salary: Rp 5.500.000 – Rp 7.000.000 per month
Requirements
- Bachelor's degree (S1) in Information Technology, Informatics Engineering, Computer Science, Information Systems, or a related field.
- Fresh graduates are welcome to apply.
- Internship or hands-on project experience in IT Operations, IT Monitoring, IT Infrastructure, NOC, or IT Support is a plus.
- Basic understanding of IT monitoring, incident management, and troubleshooting.
- Familiarity with monitoring tools such as Grafana, Prometheus, Zabbix, SolarWinds Orion, Datadog, PRTG, or similar tools is an advantage.
- Basic knowledge of server, network, cloud, or database environments.
- Basic scripting or query knowledge (Python, Bash, SQL, etc.) is an advantage.
- Good analytical, problem-solving, communication, and coordination skills.
- Proactive, eager to learn, and adaptable to a dynamic operational environment.
- Available to join immediately or on short notice is preferred.
Job Description
- Monitor and follow up on IT operational incidents until resolution.
- Assist in incident coordination and escalation with relevant teams.
- Perform monitoring and basic analysis of system alerts and operational issues.
- Maintain and improve monitoring dashboards, tools, and alerting systems.
- Identify opportunities to improve IT monitoring and operational visibility.
- Support daily IT operational activities and cross-functional coordination.
- Prepare and maintain operational documentation.