intuitech
IT Operations Engineer
- Compensation
- Not disclosed
- Location
- Budapest, Budapest, Hungary
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Not specified
- Posted
Skills
Must have
- 2+ years of IT support / IT operations experience (L2 level).
- Hands-on experience administering Microsoft Intune and Entra ID (Azure AD).
- Proficiency in installing and troubleshooting macOS and Windows machines.
- Independent, precise work style with strong documentation discipline.
- Good Hungarian and working-level English.
Nice to have
- Experience with Apple Business Manager, Jamf, or a similar Apple MDM.
- Atlassian admin experience (Jira/Confluence, JSM), managing permissions for GitHub/GitLab organizations.
- Azure fundamentals (app registrations, RBAC) or AWS IAM Identity Center basics.
- PowerShell / scripting, Microsoft Graph.
- Networking fundamentals (UniFi, 802.1X / RADIUS wifi).
- Experience working in an ISO 27001 environment, MS-102 / MD-102 certification.
Full description
Join Us as an IT Operations Engineer!
Intuitech is a custom software development company of around 200 people, building GenAI-based solutions. We work with banks and large enterprises. Our IT team is small and modern: Microsoft 365 / Entra ID / Intune, Atlassian, and GitHub. Some of our routine tasks are already supported by our own in-house AI agent.
Your responsibilities will include:
- Owning on-site IT support in our Budapest office: end-user support, meeting room technology, wifi, and printers.
- The full lifecycle of endpoint devices: procuring, provisioning (Intune, Apple Business Manager / ADE, Autopilot), issuing, replacing, and retrieving MacBooks and Windows machines.
- Technical onboarding and offboarding of new hires and leavers, in close cooperation with HR.
- Access management in our internal Service Desk (Jira Service Management): Entra ID groups, Atlassian, GitHub, AWS, Azure, SharePoint, Figma, and other SaaS permissions, following an approval workflow.
- Maintaining the device and license inventory and liaising with suppliers (hardware, licenses, mobile carrier).
- Participating in ISO 27001 operations: asset inventory, access reviews, MFA, and endpoint protection (Defender, Heimdal).
- Standardize, document and regularly monitor support tasks.
- Implement, operate and report of patch management system.
- Operate and configure local file storage system.
- Writing user guides, runbooks, and IT announcements.
What we're looking for:
- 2+ years of IT support / IT operations experience (L2 level).
- Hands-on experience administering Microsoft Intune and Entra ID (Azure AD).
- Proficiency in installing and troubleshooting macOS and Windows machines.
- Independent, precise work style with strong documentation discipline.
- Good Hungarian and working-level English.
Nice to have:
- Experience with Apple Business Manager, Jamf, or a similar Apple MDM.
- Atlassian admin experience (Jira/Confluence, JSM), managing permissions for GitHub/GitLab organizations.
- Azure fundamentals (app registrations, RBAC) or AWS IAM Identity Center basics.
- PowerShell / scripting, Microsoft Graph.
- Networking fundamentals (UniFi, 802.1X / RADIUS wifi).
- Experience working in an ISO 27001 environment, MS-102 / MD-102 certification.