Skills

Must have

Minimum Diploma in IT or relevant certification
Minimum 2-3 years working experience in Data Centre operation or application jobs processing
IT Operations and Data Centre processes
IT system alert monitoring & escalation, batch job handling, tape management

Monitoring of automated task/job scheduler via Control M
Run manual batch jobs according to batch job run schedule prepared by Applications Team / Operations Manager, or ad hoc requested by business and operations users based on documented process
Backup media handling which include mounting and retrieving from media library, sending and receiving backup media to and from offsite storage
Maintain catalog of backup media in CIMB SG Data Centre
Monitoring of Data Centre CCTV and escalating any unauthorized entry of suspicious activity to IT Operation Manager
Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escalate to relevant support for any system alert detected
Monitor for any email alert and escalate to relevant support
Ensure security and safety issues of a Data Centre and escalate to IT Operations Manager for any breach of security
Provide after office hours and non-working day helpdesk support
Provide split password management services
Manage electronic Keypress system and CCTC system
Carry out the release management task using Aldon LMI/LME

Minimum Diploma in IT or relevant certification
Minimum 2-3 years working experience in Data Centre operation or application jobs processing
IT Operations and Data Centre processes
IT system alert monitoring & escalation, batch job handling, tape management