IT Programs & Operations Manager
- Compensation
- Not disclosed
- Location
- Peachtree Corners, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Must have
- Direct ownership of IT operations (infrastructure, cloud, security, incident response) in a 24/7 environment
- Leadership of enterprise programs (e.g., cloud migration, ERP, cybersecurity initiatives) with end-to-end accountability
- Clear ownership of risk, vendors, and/or budget (not just participation)
- Working knowledge of cybersecurity fundamentals (patching, access control, backups, incident management)
- Experience communicating technical issues to non-technical leadership (e.g., presenting, briefing, advising)
- Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related field (or equivalent experience)
Nice to have
- Public sector or municipal experience
- Startup experience
- ERP or line-of-business systems (permitting, utilities, public safety)
- Experience in small or mid-sized environments with broad IT responsibility
Full description
Job Summary
The City (Peachtree Corners) is seeking an IT Programs & Operations Manager to serve as the central leader of its technology environment, combining strategy, operations, and cybersecurity in a municipal setting. This role sets technology direction, ensures the reliability and security of municipal systems, and supports public safety, cloud, data, and citizen‑facing technologies. Working in a municipal IT environment, the position balances day‑to‑day operations with long‑term planning, cybersecurity, IT governance, and risk management. In addition to supporting core City systems, this position oversees emerging technologies and pilot initiatives through the City’s Curiosity Lab, where startups, enterprise partners, and public-sector innovation intersect.
This role is ideal for someone who can operate independently and translate complex technical concepts into guidance for internal stakeholders and external technology partners.
Must-Have:
- Direct ownership of IT operations (infrastructure, cloud, security, incident response) in a 24/7 environment
- Leadership of enterprise programs (e.g., cloud migration, ERP, cybersecurity initiatives) with end-to-end accountability
- Clear ownership of risk, vendors, and/or budget (not just participation)
- Working knowledge of cybersecurity fundamentals (patching, access control, backups, incident management)
- Experience communicating technical issues to non-technical leadership (e.g., presenting, briefing, advising)
Nice-to-Have:
- Public sector or municipal experience
- Startup experience
- ERP or line-of-business systems (permitting, utilities, public safety)
- Experience in small or mid-sized environments with broad IT responsibility
Duties and ResponsibilitiesTechnology Leadership, Planning, and Governance
The IT Programs & Operations Manager is responsible for the City’s technology programs and governance activities in accordance with organizational priorities, policies, and regulatory requirements.
Strategic Leadership & Advisory
- Develops and maintains the City’s IT strategy, long-term technology roadmap, and supporting policies and standards.
- Advises City leadership on technology needs, risks, opportunities, and emerging trends.
- Establishes and operationalizes technology standards and governance processes
- Establishes and maintains a formal cybersecurity program aligned with the NIST Cybersecurity Framework, including ownership of a Citywide cyber risk register.