Skills

Must have

Have extensive experience minimal 3 to 4 years involving ITSM, whether ITSM Operation or Implementation project, but implementation is a plus.
Inter social skills, communication skill and project management skills are a plus.
ITSM Certification is a plus but is not mandatory.
Available to work onsite at Karawaci, Tangerang.

We are recruiting on behalf of the biggest Healthcare company in Indonesia, and they are looking to hire an IT Service Manager.

Responsible for ITSM Operation Team, contributing to multi team coordination in ICT of Siloam Hospitals. Both from Head Office and Siloam Hospital Units across Indonesia.
Drive the design of ITSM Policies, implementation of ITSM Policies, documentation, monitoring and enforcement of ITSM policies.
Drive the ITSM implementation, includes designing ITSM Policies, enforcement of ITSM Policies, Change management in accordance with implementation of ITSM and ITSM Compliance post implementation.

Have extensive experience minimal 3 to 4 years involving ITSM, whether ITSM Operation or Implementation project, but implementation is a plus.
Inter social skills, communication skill and project management skills are a plus.
ITSM Certification is a plus but is not mandatory.
Available to work onsite at Karawaci, Tangerang.