IT Specialist
An IT Technician-rank role at Hong Kong's Vocational Training Council supporting campus operations day to day: maintaining PCs, servers, and networking equipment, installing software and operating systems, resolving technical issues, supporting AI-enabled learning environments, and handling equipment procurement and inventory.
- Compensation
- Not disclosed
- Location
- Hong Kong SAR
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- It support
- Posted
Skills
Must have
- Recognised higher diploma in a relevant discipline plus 1 year's relevant work experience, OR recognised diploma/higher certificate plus at least 2 years' relevant work experience
- Good IT knowledge in administration, operation, maintenance and troubleshooting of computer hardware and networking support
- Self-motivated, able to work independently and be a good team player
- Good communication and interpersonal skills in English and Chinese
Nice to have
- Experience/knowledge/skills in web-based media products and system development
- Computer graphics design and video editing
- Setup of MS Teams conferencing (video, audio, microphone, speaker, projector, recording equipment, mixing board)
Full description
Various Operational UnitsRef. no : C/VOU/ITS/10/26-AP2
Major Duties:
(a) To operate and maintain PCs, servers, and networking equipment to support campus operations;
(b) To install and manage software and operating systems for PCs and servers;
(c) To provide IT-related technical support and resolve technical issues;
(d) To support technology-enhanced learning environments and AI platform adoption; and
(e) To assist with the procurement and inventory control of relevant stores, equipment, and software.
Requirements:
(a) (i) A recognised higher diploma in a relevant discipline, plus 1 year’s relevant work experience; OR
(ii) A recognised diploma or higher certificate in a relevant discipline, plus at least 2 years’ relevant work experience;
(b) Good IT knowledge in administration, operation, maintenance and troubleshooting of computer hardware and networking support;
(c) Experience / knowledge / skills in some of the following areas would be an advantage;
(i) Web-based media products and system development;
(ii) Computer graphics design and video editing; and
(iii) Setup MS Teams Conferencing such as video, audio, microphone, speaker, projector, recording equipment mixing board etc;
(d) Self-motivated, with the ability to work independently and be a good team player; and
(e) Good communication and interpersonal skills in English and Chinese.
Notes:
(1) The post is at the rank of “Technician”.
(2) Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply.
(3) The appointees may be required to perform shift duties or work in irregular working hours and at different work locations on a need basis.
(4) Appointees may be posted to any operational units of the VTC, for example a campus / centre, to carry out similar duties, and have different post titles which are subject to change at the Council’s discretion.
(5) In support of the Sexual Conviction Record Check (SCRC) Scheme launched by the Hong Kong Police Force, all prospective appointees who will be posted to Shine Skills Centres will be requested to undergo the SCRC at the advanced stage of the employment process.