IT Support Analyst (Level 1 and 2)

Salary: $70,000 – $85,000 per year

Leading financial services business is currently recruiting an IT Support Analyst, offering a great opportunity for an IT graduate or someone with 1–2 years of experience to build their career within a growing Financial Services business.

This role is ideal for someone with the right attitude, a passion for technology and a genuine desire to help people. You’ll work face-to-face with users, troubleshoot technical issues and have the opportunity to learn directly from an experienced IT Lead who will mentor and support your development.

Key to this role is attitude, you will be a proactive and friendly support analyst with the ability to break down technical jargon into language that users can understand, you get the job done and with a smile on your face.

What I’m looking for:

• An IT degree or relevant IT qualification with a passion for technology

• Strong Microsoft skills and troubleshooting ability

• Excellent communication skills, with the ability to break down technical jargon and explain solutions in plain English

• A proactive, positive attitude and a willingness to learn

• A customer-focused mindset and confidence supporting people face-to-face

• Excellent presentation and the ability to talk confidently with stakeholders at all levels

Location: Sydney CBD
Working arrangement: 5 days in the office

Salary: $70–80k + super dependant on experience

This is more than just a helpdesk role — it’s an opportunity to develop your technical skills, learn from an experienced leader and grow your career within an established financial services business.

If you’re early in your IT career and looking for the right environment to learn and develop, I’d love to hear from you.

Only candidates with Permanent Residency or Citizenship will be considered.

Hayden Lines

Outlook Talent Solutions