IT Support Engineer
Supports a company's office and remote employees day to day: maintains the corporate network, macOS/Windows workstations, and office equipment, while handling asset management, MDM, credentials, group policies, and access rights. Core stack includes MDM tools, TCP/IP networking (DHCP, DNS, VPN), Google Workspace/Microsoft 365, and deployment, ticketing, and inventory systems.
- Compensation
- Not disclosed
- Location
- UA
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- It support
- Posted
Skills
Must have
- 2 years experience in a similar IT support position
- Experience with MDM solutions
- Understanding of network technologies (TCP/IP, DHCP, DNS, VPN)
- OS experience: macOS and Windows at administrator level, Linux at basic level
- Basic experience with Google Workspace or Microsoft 365
- Experience with ticket systems and wiki
- Experience with deployment tools
- Software installation, configuration, and troubleshooting
- Experience with modular hardware repair
- Experience with inventory systems
- English B1
Full description
We are looking for an IT Support Engineer!
Requirements:
- Experience in a similar position for 2 years;
- Experience with MDM solutions;
- Understanding of network technologies (TCP/IP, DHCP, DNS, VPN);
- Experience with OS (macOS, Windows at administrator level, Linux at basic level);
- Basic experience with Google Workspace or Microsoft365;
- Experience with ticket system and wiki;
- Experience with deployment tools;
- Installation, configuration, and troubleshooting software;
- Experience with modular repair;
- Experience with inventory systems;
- English B1
Responsibilities:
- Setup and support of office corporate network;
- Maintenance of office computers and office equipment;
- Asset management;
- Providing technical support to the company's employees, including remote ones;
- Managing MDM, credentials, group policies, and access rights
Our benefits to you:
🍀 An exciting and challenging job in a fast-growing business group, with the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset, is guaranteed
🧑🏻💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided
🏖️ Paid vacations, sick leave, personal event days, days off
💵 Referral program — enjoy cooperation with your colleagues and get a bonus
📚 Educational programs: regular internal training sessions, compensation for external education, attendance at specialized global conferences
🎯 Rewards program for mentoring and coaching colleagues
✈️ In-house Travel Service
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie/book/pets lovers, and more
🎳 Other benefits could be added based on your location