IT Support Engineer
Early-career IT Support Engineer keeping staff, devices, accounts, networks and servers running across Rubicon Water's global offices. Core stack includes Windows and Linux, Microsoft 365, AWS/Azure, virtualisation (Proxmox/VMware) and backups, with a growth path into DevOps, CI/CD and cybersecurity.
- Compensation
- Not disclosed
- Location
- Hawthorn East, Melbourne VIC
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Degree or formal qualification in an IT-related field
- Early-career professional with a genuine passion for tech
- Strong IT aptitude across hardware, tools and technologies, able to learn quickly
- Windows administration experience and Linux expertise
- Experience with virtualisation such as Proxmox or VMware
- Experience with firewalls, switches, servers, backups and Active Directory
- Cloud administration experience with AWS and/or Azure
- Scripting ability (e.g. PowerShell, Python, Bash)
- Commitment to detail, quality outcomes and clear IT documentation
- Excellent interpersonal, written and oral communication skills
- Results-oriented, motivated, reliable and trustworthy working style
- Must have the right to live and work in Australia
Full description
About the Role
As an IT Support Engineer at Rubicon Water, you will keep our staff, offices and systems running smoothly, supporting colleagues across our global offices. Your focus will be on the foundations of corporate IT, including devices, accounts, networks and servers, working alongside an experienced IT and DevOps team.
Working with stakeholders across the business, global Rubicon Water staff, customers and vendors, you will grow your skills and take on more hands-on engineering work over time.
Key responsibilities include:
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Provide day-to-day IT support to staff across Rubicon's global offices.
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Set up and support laptops, phones and user accounts.
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Help maintain office networks, servers, backups and other infrastructure.
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Respond to IT incidents and follow through to a fix, escalating where needed.
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Administer Linux servers, web servers and reverse proxies.
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Administer Microsoft 365, alongside cloud platforms such as AWS and Azure.
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Work with vendors on licences, accounts and procurement.
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Keep clear documentation of systems and processes.
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Contribute as an active member of the IT and DevOps team, delivering to agreed quality standards.
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Look for opportunities to simplify, automate or improve how things are done.
Opportunities to Grow
With support from the team, you'll have the opportunity to build experience in areas such as:
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Infrastructure as Code, cloud automation and DevOps practices.
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Modern CI/CD practices, system monitoring, containerisation and infrastructure automation, working alongside our engineers.
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Cybersecurity, incident response and audit support.
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Contributing to Rubicon's software development and products.
Skills & Experience
We'd love to hear from you if you have the following skills and experience:
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Early-career professionals with a degree or formal qualification in an IT related field and a genuine passion for tech.
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Strong IT aptitude across a range of hardware, tools and technologies, with the ability to learn technically oriented products quickly.