Dassault Systèmes
IT Support Intern
- Compensation
- Not disclosed
- Location
- Segrate, Italy
- Work setup
- Hybrid
- Seniority
- Intern
- Employment
- Internship
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- High school diploma in Information Technology, Computer Science, or a related technical field (e.g., Perito Informatico)
- Basic understanding of Operating Systems (Windows Client/Server; Linux/macOS is a plus)
- Knowledge of Italian and English proficiency at B2 level or above
- Interest and knowledge in network infrastructure and IT processes
- Curiosity and eagerness to learn how IT systems are managed in a global company
- Hands-on attitude and willingness to support both digital and physical IT tasks
Full description
We are looking for an IT Support Intern to join our international team in Milano - Segrate. Are you looking for an exciting internship in a multinational company? You will take on new challenges and tasks in a dynamic, international environment!
In this role, you will provide first-level IT support (Level 1 Help Desk) to local users, assisting with their day-to-day IT needs and troubleshooting common technical issues. You will also gain hands-on experience and learn how a modern corporate IT environment operates in practice.
Role Description & Responsibilities
During the internship, you’ll have the opportunity to:
- Help with the setup, configuration and maintenance of the local IT environment according to corporate standards
- Assist in the deployment, replacement, and renewal of end-user devices and systems
- Handle IT support tickets and assist with issue resolution
- Contribute to the creation and maintenance of technical documentation and IT procedures.
- Assist in managing and implementing local IT infrastructure (LAN, Server&Storage, Audiovisual)
- Work on IT operations in Italy, while providing additional support to users across the EUROMED region
- Support hands-on IT activities, including server racking, desk wiring, and meeting room setup.
Qualifications
- High school diploma in Information Technology, Computer Science, or a related technical field (e.g., Perito Informatico)
- Basic understanding of Operating Systems (Windows Client/Server; Linux/macOS is a plus)
- Knowledge of Italian and English proficiency at B2 level or above
- Interest and knowledge in network infrastructure and IT processes
- Curiosity and eagerness to learn how IT systems are managed in a global company
- Hands-on attitude and willingness to support both digital and physical IT tasks
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What’s in it for you
- An international and diverse working environment
- Monthly reimbursement and lunch tickets
- Hybrid work policy
- Fresh fruits and free beverages
Interested? Click on "Apply" to upload your application documents