IT Support Officer, Full Time Continuing
Provides day-to-day IT support to staff, students and parents at a Catholic boys' school in Brisbane, maintaining and troubleshooting the College's hardware, software, networks and ICT systems while helping deliver technology for teaching, learning and administration. Requires strong customer service skills and a Queensland Blue Card (or eligibility to obtain one).
- Compensation
- A$73K–A$76K / yr
- Location
- Shorncliffe, Brisbane QLD
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- It support
- Posted
Must have
- Demonstrated ability to provide exceptional customer service and technical support
- Strong organisational and time-management skills, able to prioritise competing demands
- Proven problem-solving skills with sound judgement and discretion
- Proactive, positive and adaptable approach with willingness to learn and grow professionally
- Excellent interpersonal and communication skills; works collaboratively in a team
- Current Blue Card (or ability to obtain before commencement), or Queensland College of Teachers registration
- Compliance with EREA Student Child Protection Policy and screening procedures
Full description
Salary: $73,000 – $76,000 per year
IT Support Officer
Full Time | Continuing Position
About St Patrick's College
St Patrick's College Shorncliffe is a Catholic school in the Edmund Rice tradition. For more than 70 years, we have been dedicated to educating young men in a community founded on faith, learning and humility. Guided by our motto, Certa Bonum Certamen (Fight the Good Fight), we inspire students to pursue excellence through a holistic education that nurtures character, leadership and service. Our goal is to empower young men to become reflective, confident and compassionate contributors to their communities.
About the Role
We are seeking a customer-focused and proactive IT Support Officer to join our College community. Reporting to the IT team, you will provide high-quality technical support to staff, students and parents while ensuring the reliable operation and maintenance of the College's ICT systems and services. This is an excellent opportunity for a technology professional who enjoys problem solving, building positive relationships and contributing to an environment where technology enhances learning and operational excellence.
Key Responsibilities
- Provide responsive IT support to staff, students and parents.
- Maintain and support College hardware, software, networks and systems.
- Troubleshoot and resolve technical issues efficiently and professionally.
- Assist with the implementation and improvement of IT services and solutions.
- Support teaching, learning and administrative operations through effective technology delivery.
- Uphold the mission, values and Touchstones of the Edmund Rice Charter in all aspects of the role.
About You
- Demonstrated ability to provide exceptional customer service and technical support.
- Strong organisational and time-management skills with the ability to prioritise competing demands.
- Proven problem-solving skills and the ability to exercise sound judgement and discretion.
- A proactive, positive and adaptable approach with a willingness to learn and grow professionally.
- Excellent interpersonal and communication skills and the ability to work collaboratively within a team environment.
- Current Blue Card, or the ability to obtain one prior to commencement.
What We Offer
- A supportive and values-based workplace culture.
- Opportunities for professional development and career growth.
- A collaborative and welcoming team environment.