IT Support Specialist II - Dayton, OH
IT Support Specialist II providing 100% onsite desktop/help desk support at CFD Research's Dayton/Beavercreek, OH office: setting up computing resources, responding to user requests, mentoring teammates, and keeping multi-user Windows and Linux systems running while monitoring CPU, disk, and response times. Core stack: Windows, Hyper-V, Microsoft 365, firewalls, LAN, Linux.
- Compensation
- Not disclosed
- Location
- Dayton, OH
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Part time
- Experience
- 5+ years
- Category
- It support
- Posted
Skills
Must have
- US Citizen
- Must be able to obtain and maintain a security clearance
- Bachelor's degree and 5 years of experience in PC Support and/or Help Desk environment (or 7 years of experience in lieu of a degree)
- Knowledge of Windows operating systems
- Knowledge of Hyper-V
- Knowledge of Microsoft 365 Suite
- Knowledge of Windows Domain architecture
- Knowledge of firewalls
- Effective knowledge of wired and wireless Local Area Network technologies
- Basic knowledge of SSH and remote Linux server administration
- Experience with common Linux commands
- Able to perform routine Linux administration, monitoring, patching, user management, and basic troubleshooting
Nice to have
- Experience in implementation and maintenance of CMMC guidelines
- Experience with basic support of Linux in a production environment
- Experience in a small business environment
Full description
About CFD Research: Since its inception in 1987, CFD Research has delivered innovative technology solutions within the Aerospace & Defense, Biomedical & Life Sciences, Intelligence & Sensing, and Energy & Materials industries. CFD Research has earned multiple national awards for successful application and commercialization of innovative component/system technology prototypes, multi-physics simulation software, multi-disciplinary analyses, and expert support services. Based in Huntsville, Alabama where laboratory facilities and headquarters are located, CFD Research also has office and laboratory facilities in Dayton, Ohio, prototyping test and evaluation facilities in Hollywood, Alabama, and office facilities in Fort Walton Beach, Florida. CFD Research is an ISO9001:AS9100D registered company and is appraised at CMMI Level II for Services. CFD Research is a 100% ESOP (employee-owned company) recognized in Inc. Magazine's Inc5000 as a top growing company for four of the last five years. Learn more at Job Description:
- Provide courteous and professional support to users and internal stakeholders
- Coordinate setting up of computing resources and installation of required software
- Mentor other members of the team as needed
- Efficient timely, and effective response to internal user requests for support/troubleshooting while adhering to internal operating procedures
- Maintain smooth operation of multi-user/multi-platform computer systems for desktops and server environment
- Monitor and manage system resources, (e.g. CPU usage, disk usage, and response times)
Basic Qualifications:
- Candidate must be a US Citizen
- Must be able to obtain and maintain a security clearance
- Position requires at least a Bachelors degree and 5 years of experience (or 7 years of experience in lieu of a degree) in PC Support and/or Help Desk environment
- Knowledge of Window operating systems, Hyper-V, Microsoft 365 Suite, Window Domain architecture, Information Technology, Firewalls, and effective knowledge of both wired and wireless Local Area Network technologies.
- Linux Administration:
- Basic Knowledge of SSH and Remote server administration
- Experience with common Linux commands
- Perform routine administration, monitoring, patching, user management, and basic troubleshooting.
Desired Qualifications:
- Experience in implementation and maintenance of CMMC guidelines strongly preferred
- Experience with basic support of Linux in a production environment a plus