IT Support Specialist

We are looking for a Junior IT Support Specialist to provide day-to-day technical support and ensure the smooth operation of the company’s IT equipment and systems.

Responsibilities:

• Provide technical support and troubleshoot hardware and software issues.

• Troubleshoot and maintain MacBooks, Windows laptops, PCs, printers, and other IT devices.

• Resolve internet, Wi-Fi, and basic network connectivity issues.

• Install, configure, and update software on macOS and Windows devices.

• Install and maintain antivirus and basic security software.

• Set up laptops and required applications for new employees.

• Perform regular maintenance and troubleshooting of company devices.

• Maintain an updated inventory of IT equipment.

• Provide basic support for Google Workspace, Microsoft Office, email, and other business applications.

• Coordinate with external IT vendors when advanced support is required.

Requirements

• 1–2 years of experience in IT Support or a similar role.

• Hands-on experience with both macOS and Windows.

• Good knowledge of computer hardware and troubleshooting.

• Basic knowledge of networking, Wi-Fi, and internet troubleshooting.

• Good problem-solving and communication skills.

• Good English communication skills.

• Ability to work full-time on-site.