IT Support Technical Specialist
Systems and network administrator on Victoria Police's Special Projects Unit IT team, keeping a 24/7 discrete infrastructure platform running: monitoring performance, resolving user and desktop issues, and deploying physical and virtualised systems. Core stack spans Windows Server/Desktop, Linux, VMware, and networking.
- Compensation
- Not disclosed
- Location
- Melbourne VIC
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- It support
- Posted
Skills
Must have
- Expertise in Windows Server, Windows Desktop, Linux, VMware and networking
- Knowledge of networks, hardware and software deployment and operations
- Ability to work within a small team and directly with end users
- IT or Telco qualification and/or 3 years relevant industry experience
- Australian citizenship (required for national security vetting)
- Ability to achieve and maintain security clearance and pass pre-employment checks
Nice to have
- Microsoft Dynamics CRM knowledge
- Microsoft SharePoint
- Microsoft SCCM, WSUS, KMS and PowerShell
- Zabbix, Splunk, Microsoft Active Directory, VMware
- Background with a telecommunications or computer services organisation
Full description
About the role:
VICPOL Prevention, Intelligence, Evidence, Data Insights (PIEDI) has a Special Projects Unit (SPU) IT division that operates, supports and manages discrete infrastructure. This system operates 24/7 and is a core part of operations. Individuals within the close SPU IT team work cohesively to install, operate, and manage equipment and support our system users. We work for the members with vendors and telecommunications operators.
We are looking for a talented System and Network Administrator with expertise in Windows Server, Windows Desktop, Linux, VMware, and networking. The successfully applicant will have a strong background in managing complex IT environments and a passion for delivering effective solutions and resolving complex problems.
Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.
Your duties will include: **
- Monitoring performance and ensuring optimal operation of the platforms.
- Reporting and resolving any identified issues for users including desktop and business equipment.
- Advising on improvements and enhancements to optimise and enhance performance.
- Assisting in the deployment of the physical and virtualised systems.
About You: **
The successful candidate will ideally have the following skills and experience:
- Knowledge in Networks, Hardware and Software deployment and operations particularly:
- Microsoft Dynamics Customer Relationship Management (CRM);
- Microsoft SharePoint;
- Microsoft System Centre Configuration Manager (SCCM), Windows Server Update Services (WSUS), KMS and PowerShell;
- Zabbix, Splunk, Microsoft Active Directory, VMware;
- A background with a telecommunications or computer services organisation.
- The ability to work within a small team and directly with end users.
- IT or Telco qualification and/or 3 years relevant industry experience.
Further Information:**
- One (1) x full-time, ongoing position available.
- Normal hours are 8:00am to 4:00pm, 5 days per week.
- After hours coverage is on a rotational roster and part of our 24 / 7 operation.
- This is a Victoria Public Service VPS4 salary range.
- The position location is Victoria Police Centre, 311 Spencer Street, Docklands