IT Support Technician - Tier 1
Tier 1 IT Support Technician at a managed IT services provider in Alexandria, VA. Day to day, you act as the frontline support contact, resolving client hardware, software, networking, and system issues in a timely, professional manner. This is an onsite role reporting to the Director of Managed IT Services.
- Compensation
- Not disclosed
- Location
- Trade, Alexandria City
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Full description
Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Alexandria, VA (onsite role; remote/telework not available) Position Overview We are seeking a motivated Tier 1 IT Support Technician to join our Managed IT Services team. This role serves as the frontline customer support point for technical issues, providing timely and professional resolutions for hardware, software, networking, and system-related requests. You'l…