IT system administrator
First IT help desk/system administrator at abcfinlab, a corporate incubator of the abcfinance Group in Cologne: run the service desk and infrastructure for ~25 users, manage hardware, networks, and IT processes, with room to grow into frontend (Vue/Angular), backend (Python), or DevOps/AWS work on a small team.
- Compensation
- Not disclosed
- Location
- Cologne, NRW, Germany
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Devops
- Posted
Skills
Must have
- At least 2 years of experience in IT support / IT helpdesk
- Good knowledge of German (min B2)
- Experience with directory services and identity access management
- Experience with cloud-based systems (e.g. O365, Atlassian Suite)
- Experience with network infrastructure
- Experience with operating systems (Windows 10, MacOS)
- Basic knowledge and interest in one of: Vue, Angular, Python, or DevOps
- Customer-oriented communication and interpersonal skills, managing different personality types
- Quality awareness, independent, structured and responsible way of working
- Advanced troubleshooting and diagnosis skills
Nice to have
- ITIL knowledge
- Good command of English
Full description
**Leasing and factoring 2.0, digital, fast and uncomplicated for the customers of today and tomorrow - this is what abcfinlab has set itself on the flag.
We at abcfinlab see ourselves as a corporate incubator that develops new and innovative business models for the abcfinance Group. Behind it is Werhahn KG, a family company from the Rhineland that is more than 175 years old.
As the first member of our IT help desk, the role of the IT system administrator is not only responsible for technical support for end users, but also for actively improving the existing IT landscape. Ideally, you already have some experience in IT support and would like to develop further in one of the areas of frontend development (Angular or Vue), backend development (Python) or DevOps / infrastructure (AWS). - Since we are a small team, there are a few possibilities here
tasks
- Primary contact for all IT-related tasks
- IT service desk (operating systems, hardware, telephony, etc.) for our approx. 25 end users
- Administration, expansion and maintenance of our system and network infrastructure and ensuring operation through ongoing monitoring
- Selection, installation and operation of the required hardware
- Ownership & maintenance of internal IT processes
- Ownership & maintenance of the IT inventory list and inventory of new hardware
- IT support for the onboarding of new employees and company departures
- Management & implementation of IT projects
- Supporting work in one of our product development teams as a front-end or back-end developer, or as a DevOps engineer.
qualification
- At least 2 years of experience in IT support / IT helpdesk
- Good knowledge of German (min B2)
- Experience with directory services and identity access management, cloud-based systems (such as O365, Atlassian Suite), network infrastructure and operating systems (Windows 10, MacOS)
- Basic knowledge and interest in one of the areas Vue, Angular, Python or DevOps
- Customer-oriented communication, interpersonal skills, management of different personality types
- Distinct quality awareness as well as independent, structured and responsible work
- Advanced troubleshooting and diagnosis skills
- Bonus: ITIL knowledge
- Bonus: good command of English
Benefits
- A corporate incubator that combines the advantages of a startup (flat hierarchies, few processes) with the stability of a large corporation