SGET Pte Ltd
IT System Engineer
Level 1 IT support engineer at SGET Pte Ltd who troubleshoots Windows hardware, software, and network issues for end users, handles support tickets, and manages IT equipment (IMAC, backups, asset records). Core tech: Windows, Active Directory, and basic LAN/Wi-Fi networking.
- Compensation
- SGD 2.5K–SGD 3K / mo
- Location
- Central Region
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Software engineering
- Posted
Skills
Must have
- Diploma or Degree in Information Technology, Computer Science, or related field
- Basic knowledge of Windows operating systems, computer hardware, and software troubleshooting
- Familiar with Microsoft Office, printers, laptops, desktops, and IT peripherals
- Basic understanding of networking including LAN, Wi-Fi, and connectivity troubleshooting
- Good troubleshooting and problem-solving skills
- Good communication skills and ability to assist end users
- Able to work independently and as part of a team
Nice to have
- Minimum 1–2 years of experience in IT support, desktop support, or similar role
- Knowledge of Active Directory and IT ticketing systems
Full description
Salary: $2,500 – $3,000 per month
Job Responsibilities
- Provide Level 1 IT support and technical assistance to end users.
- Troubleshoot hardware, software, and basic network connectivity issues.
- Install, configure, maintain, and troubleshoot laptops, desktops, printers, scanners, and other IT equipment.
- Perform hardware replacement, repair, and basic software installation.
- Handle IT support tickets and ensure timely resolution of reported issues.
- Perform IMAC (Install, Move, Add, Change) activities for IT equipment.
- Support user account and domain-related activities, including joining and removing computers from domains.
- Assist with data backup, file transfers, and IT equipment setup.
- Maintain IT asset records, equipment tagging, and documentation.
- Perform basic preventive maintenance and IT equipment health checks.
- Escalate complex technical issues to higher-level support teams when required.
Job Requirements
- Diploma or Degree in Information Technology, Computer Science, or a related field.
- Minimum 1–2 years of experience in IT support, desktop support, or a similar role is preferred.
- Basic knowledge of Windows operating systems, computer hardware, and software troubleshooting.
- Familiar with Microsoft Office, printers, laptops, desktops, and IT peripherals.
- Basic understanding of networking, including LAN, Wi-Fi, and network connectivity troubleshooting.
- Knowledge of Active Directory and IT ticketing systems is an advantage.
- Good troubleshooting and problem-solving skills.
- Good communication skills and ability to assist end users.
- Able to work independently and as part of a team.