IT SYSTEMS ENGINEER

Kingspan Americas is part of Kingspan Group, a global leader in high‑performance insulation and building envelope solutions. With operations in more than 80 countries, the Group is committed to advancing a net‑zero emissions future and delivering sustainable, high‑performance products for buildings around the world.

Across North America and LATAM, Kingspan Americas includes multiple business units, 25 manufacturing sites, and continues to grow through ongoing investment and strategic acquisitions. The region operates within a decentralized model, with each business managing its own systems and applications while leveraging shared IT infrastructure and support.

Kingspan Americas IT functions as a divisional shared service, providing the core network, infrastructure, and frameworks that enable each business to innovate, streamline processes, and adopt new technologies, including automation and AI, to drive efficiency and growth.

Ready to be part of our team? We are looking for an IT Systems Engineer for our Deland, FL office!This is an onsite, in-person position, not remote or WFMSponsorship is not available for this opportunity

Summary: The IT Systems Engineer supports Kingspan America’s core IT infrastructure by helping design, implement, and maintain reliable technology solutions that enable business operations. This role applies technical expertise, sound judgment, and strong problem-solving skills to support system performance, security, availability, and continuous improvement across the organization. The position may contribute to or lead infrastructure initiatives that support business objectives and the effective use of technology across Kingspan America.

The incumbent should be a proactive, self-directed professional with strong analytical, organizational, verbal, and written communication skills.

Essential Duties:

• Implement, manage, and troubleshoot core systems and networking issues.

• Assist in the development, maintenance, implementation, and testing of Disaster Recovery Planning.

• Manage capacity and performance of the backup infrastructure, ensuring the integrity of the infrastructure on a day-to-day basis.

• Monitor backup server environment, acknowledge incidents/problems, and resolve according to organization processes and procedures.

• Provide general core infrastructure support and assistance.

• Assist in the resolution of escalated support desk tickets.

• Create and maintain SOPs and systems documentation.

• Ensure operational compliance within departmental standards and general industry best practices.

• Sharing progress reports with leadership teams and other departments to communicate changes and the implementation of new technologies.

• Lead and manage communication with IT vendors and third-party companies.

• Analyzing network data and infrastructure to determine inefficiencies and problems.

• Managing project timelines, budgets, and documentation according to the PMBOK.

• Managing and administering the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance, and security.

• Implementation, integration, configuration, development, and support of all stages of the SD-WAN process.

• Implementing, maintaining, supporting, developing, and designing communication networks based on Cisco Meraki technologies and equipment.

• As prescribed in the Kingspan IT Manual, maintain and improve data availability, security, and integrity of the IT systems.

• Follow the Group Code of Conduct and Group Compliance.

• Follow Compliance requirements per “KNA-SOP-1705 Compliance Roles and Responsibilities.”

• Perform all other duties as assigned.

Experience/ Skills:

• Minimum 10 years of work experience in a similar role in a corporate environment.

• Cabling and network infrastructure standards and best practices.

• Cloud technology experience with an emphasis on MS Azure.

• Office 365 administration.

• Systems administration, troubleshooting, and management.

• Skilled in Windows Server 2008, 2012, 2016, 2019, 2022 & 2025 Implementation, Troubleshooting & Management.

• VMware/Hyper-V & Virtualization technologies.

• Microsoft Active Directory in a multi-domain environment.

• Security best practices.

• Meraki and Cisco networking.

• Project management.

• Documentation of IT processes, procedures, systems, and incidents, as appropriate.

• Manufacturing environment experience.

• Relevant industry certifications (CCNA, CCAP, MCSE, Azure Administrator, and Azure Network Engineer) are a plus.

Other Skills and Requirements:

• Self-motivated and proactive, with the ability to manage multiple priorities in a busy, multi-site environment.

• Able to work independently, exercise sound judgment, and remain calm and effective under pressure.

• Strong verbal, written, listening, and interpersonal communication skills.

• Strong prioritization skills with keen attention to detail.

• Ability to work non-standard hours including weekends and travel occasionally for national and international project work, as required

Personal Attributes

The successful candidate will exhibit the following attributes:

Credible Technical Judgment

• Brings steady confidence to complex technical situations without overstating certainty or dismissing risk.

• Balances deep subject matter knowledge with practical awareness of business impact, timing, and operational constraints.

• Uses sound judgment when information is incomplete, competing priorities are present, or decisions carry downstream consequences.

Calm Problem Solver

• Remains composed when systems issues are urgent, visible, or disruptive to others.

• Naturally looks for root causes rather than reacting only to immediate symptoms.

• Maintains focus and professionalism when pressure, ambiguity, or competing demands increase.

Practical Ownership Mindset

• Takes personal accountability for reliability, follow-through, and clear judgment without needing direct oversight.

• Shows persistence when solutions require patience, investigation, or coordination across multiple parties.

• Is conscientious about details because small technical gaps can create larger operational problems.

Respectful Influence Style

• Builds trust with leaders, peers, end users, and vendors through credibility, patience, and clear communication.

• Explains complex issues in a way that respects the audience without oversimplifying important risks.

• Influences through expertise and dependability rather than authority or formal leadership expectations.

Security-Conscious Discipline

• Approaches technical work with a careful, risk-aware mindset and respect for standards, controls, and data integrity.

• Is naturally attentive to consistency, documentation, and safeguards that protect systems and users over time.

• Recognizes that dependable infrastructure requires patience, precision, and disciplined judgment behind the scenes.

Adaptable Learning Mindset

• Stays curious and open as tools, systems, security expectations, and ways of working continue to evolve.

• Evaluates new information thoughtfully rather than accepting technology-supported answers at face value.

• Is comfortable learning in motion while remaining grounded in practical judgment and business needs.

Physical Demands:

The physical demands described here are representative of those that may be encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office-Based Work: The role primarily involves working in an onsite office environment, including periods of stationary work, computer use, documentation review, and participation in meetings or technical discussions.

• Computer and Equipment Use: Work may involve frequent use of computers, phones, office equipment, network tools, and related technology resources to monitor, troubleshoot, document, and support IT systems.

• Movement Within Facility: The position may involve moving within office, server, network, or other company areas to access equipment, coordinate support, or assist with infrastructure-related activities.

• Information Review and Communication: The role may include reviewing digital and printed information, analyzing technical data, and communicating regularly with internal teams, leadership, vendors, and third-party service providers.

• Manufacturing Environment: Work may include exposure to manufacturing or facility environments when supporting infrastructure, projects, or site-based technology needs. Applicable site safety requirements, including personal protective equipment, may apply.

• Travel: The role may include occasional national or international travel to support project work, infrastructure implementation, or other business needs.

We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.

Kingspan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.