Nexis Builds
IT Technician
- Compensation
- Not disclosed
- Location
- Dallas, Texas, United States
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Technical Skills & Experience
- - Proficiency in Windows, macOS, and Linux environments.
- - Hands-on experience with cloud platforms (Microsoft 365, Google Workspace, AWS, or Azure).
- - Strong knowledge of remote support tools (TeamViewer, AnyDesk, or RDP).
- - Experience managing VPNs, firewalls, and endpoint security solutions.
- - Familiarity with construction or engineering software (AutoCAD, BIM, or project management tools) is a plus.
- Soft Skills & Mindset
- - Ability to troubleshoot independently and resolve issues efficiently in a remote setting.
- - Excellent communication skills able to explain technical concepts to non-technical users.
- - A proactive, problem-solving mindsetalways looking for ways to improve IT workflows.
- - Strong attention to detail and ability to prioritize tasks in a fast-moving environment.
- Eligibility Requirements
- US-Based Candidates Only This role requires availability during business hours in US time zones to support our teams effectively.
- No Visa Sponsorship We do not provide visa sponsorship. Candidates must have valid work authorization in the US.
- Why Join Nexis Builds?
- Work From Anywhere (US-Based) Remote role with flexible work arrangements.
- Fast-Paced & Impactful Support a Fortune 500 company where IT directly powers large-scale engineering projects.
- Security-Driven Culture Be part of a team that values cybersecurity, efficiency, and continuous innovation.
- Growth & Learning Access IT certifications, mentorship, and career development programs.
- Ready to Power the Future of IT at Nexis Builds?
- If you are passionate about IT support, security, and problem-solving, wed love to hear from you! Apply now and become part of a team that's engineering tomorrows infrastructure today.
Full description
IT Technician (Remote US-Based Only) | Nexis Builds
Location: Fully Remote (US-Based Only)
Employment Type: Full-Time
About Nexis Builds
At Nexis Builds, we don't just construct buildings we engineer the future of infrastructure. As a civil engineering company, we power large-scale projects with cutting-edge technology, precision, and expertise. Our IT team is the backbone of our digital operations, ensuring seamless connectivity, cybersecurity, and technical excellence across all remote and on-site teams.
We are looking for a highly responsive and solutions-driven IT Technician to support our workforce, troubleshoot critical technical issues, and maintain the reliability of our systems. If you thrive in a fast-paced environment where problem-solving meets innovation, this role is for you.
What You'll Do Remote IT Support & Troubleshooting
- Act as the first line of defense for IT issues, responding to and resolving tickets related to hardware, software, and network connectivity.
- Diagnose and troubleshoot VPN, cloud storage, and remote desktop issues, ensuring uninterrupted workflow for engineering teams.
- Assist employees with application errors, system crashes, and security alerts keeping disruptions to a minimum.
System Maintenance & Optimization
- Monitor and maintain company-issued devices, virtual desktops, and cloud-based workstations.
- Oversee software updates, security patches, and performance enhancements for all users.
- Configure and manage access permissions, user accounts, and multi-factor authentication (MFA) to maintain security.
Network Security & Compliance
- Ensure data integrity and cybersecurity compliance, implementing security best practices to protect sensitive engineering files.
- Assist in IT audits and risk assessments, identifying vulnerabilities and strengthening our security posture.
- Educate employees on phishing threats, secure password practices, and data protection.
Collaboration & Process Improvement
- Work closely with engineering, project management, and executive teams to align IT infrastructure with business needs.
- Develop IT documentation, troubleshooting guides, and training materials for end-users.
- Identify and recommend automation solutions to enhance efficiency.
What You'll Need Technical Skills & Experience
- Proficiency in Windows, macOS, and Linux environments.
- Hands-on experience with cloud platforms (Microsoft 365, Google Workspace, AWS, or Azure).