Italian-Speaking Customer Support Advisor (Lisbon)
- Compensation
- Not disclosed
- Location
- Porto, Portugal
- Work setup
- Not specified
- Seniority
- Junior
- Employment
- Full time
- Experience
- Not specified
- Category
- Support
- Posted
Must have
- Native or fluent Italian language proficiency (C1/C2 level)
- Professional proficiency in English (C1 level or higher)
- Valid EU citizenship with the legal right to work within the European Union
- Willingness to relocate to Lisbon, Portugal
Nice to have
- Previous experience in a customer support or call center environment
- Experience with CRM software or ticketing systems
Full description
Italian-Speaking Customer Support Advisor
Lisbon, Portugal (Relocation Support Provided)
On-site | Full-time | Entry Level | Customer Service / BPO | €1,100–€1,500 gross/month
Job Description
Trade your current city for a fresh start in Lisbon — with full relocation support to make the move easy. We're looking for a dedicated Italian-Speaking Customer Support Advisor to join an international support team, delivering an excellent experience to Italian-speaking customers across every channel they reach out on.
You'll be working in a fast-paced, multicultural environment where clear communication and sharp problem-solving are what set you apart. This is more than a customer service job — it's a genuine opportunity to relocate to one of Europe's most vibrant cities, grow professionally, and build an international career, backed by comprehensive training from the very first day.
If you're ready for a change of scenery and a role where your language skills make a real difference, this is your opportunity.
Requirements
Critical Requirements
- Native or fluent Italian language proficiency (C1/C2 level)
- Professional proficiency in English (C1 level or higher)
- Valid EU citizenship with the legal right to work within the European Union
- Willingness to relocate to Lisbon, Portugal
Important Requirements
- Strong verbal and written communication skills
- Proven problem-solving abilities
- Flexibility to work in rotating shifts
- Basic computer literacy and ability to learn internal systems
Nice to Have
- Previous experience in a customer support or call center environment
- Experience with CRM software or ticketing systems
About
A growing international organization committed to delivering exceptional service to a global customer base. The team fosters a diverse and inclusive workplace that encourages professional growth and development, with comprehensive training and relocation assistance ensuring every new team member is well-equipped to succeed.