Janitorial Lobby Attendant - CdA Resort

About Coeur d’Alene Resort:

Our resort prides itself on impeccable cleanliness and guest satisfaction. We are looking for a responsible and detail-oriented janitor to oversee the Lobby and ensure all areas meet our high standards.

The Role:

The Lobby Attendant is responsible for maintaining a welcoming, clean, and organized lobby environment while delivering exceptional guest service. This role serves as a first point of contact for guests and plays a key role in creating a positive first and last impression of the resort.

This is a part-time seasonal role, May-September, mid-shiftKey Responsibilities:

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Greet guests warmly and provide directional assistance throughout the resort

• Maintain cleanliness and presentation of the lobby, entrances, and adjacent public areas to include restrooms.

• Assist guests with general inquiries, amenities information, and resort services

• Coordinate with Front Desk, Bell Services, Housekeeping, and Security as needed

• Monitor lobby activity and report safety or maintenance concerns promptly

• Support crowd flow during peak check-in/check-out times and special events

• Assist with light logistical tasks (e.g., distributing maps, setting up signage, restocking materials)

• Uphold resort standards for professionalism, hospitality, appearance and cleanliness.

What We’re Looking For:

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Demonstrate proactive hospitality and anticipate guest needs

• Handle guest concerns courteously and escalate issues appropriately

• Maintain a calm, friendly demeanor in high-traffic or high-pressure situations

Physical Requirements:

• Ability to stand and walk for extended periods (15,000 – 20,000 steps per shift)
• Ability to regularly lift 20lbs and up to 50lbs as needed.
• Ability to work indoors and outdoors as needed.

Why Join Us:

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Connect with a key team in maintaining the resort’s reputation for excellence

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Work in a beautiful resort environment with a supportive culture

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Access to resort-wide employee benefits and perks

Benefits & CompensationDaily Perks:

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Employee meals

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Free parking

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Uniforms provided with in-house laundry service

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20% discount at all resort restaurants

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10% discount at participating local businesses

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Free daily cruises (subject to availability)

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Discounted room and golf rates

Health & Wellness:

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Medical, dental, vision, and life insurance (available to full-time employees after 60 days)

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Access to an on-site clinic exclusive to resort employees with benefit coverage

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Flexible reimbursement plan

Retirement:

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401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)

Paid Time Off:

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After 6 months: 7 days

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After 1 year: 10 days

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After 2–4 years: 15 days

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After 5+ years: 20 days

Holiday Pay:

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Time and a half for hours worked on Thanksgiving and Christmas