java L3 Support engineer
L3 production support engineer for Java-based applications at a large MNC in Bengaluru (Whitefield), working from office on rotational shifts. The role handles critical production incidents, root cause analysis, log/thread/heap dump analysis, and deployments, using Java, Spring Boot, REST APIs, SQL, and tools like Splunk and ServiceNow.
- Compensation
- ₹1.5M–₹1.7M / yr
- Location
- Bengaluru
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Strong experience in Core Java and J2EE
- Hands-on experience in Java Production Support / L3 Support
- Knowledge of Spring Boot, Spring Framework, and REST APIs
- Strong SQL and database troubleshooting skills
- Experience with log monitoring and analysis tools such as Splunk, ELK, or Kibana
- Familiarity with Linux/Unix commands and shell scripting
- Understanding of application servers such as Apache Tomcat, JBoss, or WebLogic
- Experience with incident management tools such as ServiceNow or Jira
- Knowledge of Git, CI/CD, and deployment processes
- Understanding of multithreading, memory management, and Java performance tuning
- 5 to 10 years of experience
- Immediate joiners or candidates serving notice period only
Full description
Dear Candidates,
Currently we have job opportunity with Java L3 Support Engineer for Bangalore location on a full time or permanent basis with a leading MNC .
Interested candidates can check the detailed JD below and suitable candidates can share their updated resume with below mentioned contact details.
Mail Id: soujanya.das@ridik.net
WhatsApp: 7325944228
JD:
Skill/Position: Java L3 Support Engineer(Production/Application)
Job Type:Direct payroll/Full Time/Permanent
Company Name: MNC
Job Mode: Work from Office(5 days)
Job Location: Bangalore, whitefield
Notice Period: Immediate/Serving Notice period Only
Salary:Upto 17 LPA
Shift time: Rotaional Shifts
No cab facility
Roles and Responsibilities:
Job Summary:
We are looking for an experienced Java Production Support / L3 Support Engineer to manage critical production issues, troubleshoot application failures, perform root cause analysis, and ensure the stability and availability of business-critical applications. The candidate should have strong technical expertise in Java, SQL, application debugging, and production incident management.
Key Responsibilities:
- Provide L3-level production support for Java-based applications.
- Troubleshoot complex production incidents, application failures, and performance issues.
- Perform root cause analysis (RCA) and implement permanent fixes for recurring issues.
- Analyze application logs, stack traces, thread dumps, and heap dumps to identify defects.
- Work on Java, Spring Boot, REST APIs, and microservices-based applications.
- Write and execute SQL queries to investigate data-related issues.
- Monitor application health, logs, and system performance.
- Collaborate with development, infrastructure, DevOps, and database teams to resolve critical issues.
- Handle incident management, problem management, and change management processes.
- Support application deployments, production releases, patches, and hotfixes.
- Ensure adherence to SLA timelines and maintain proper incident documentation.
Required Technical Skills:
- Strong experience in Core Java and J2EE.
- Hands-on experience in Java Production Support / L3 Support.
- Knowledge of Spring Boot, Spring Framework, and REST APIs.
- Strong SQL and database troubleshooting skills.